Sales Representative

Ee; Penperlleni; On-site; GBP 26,000 - 27,000; Part time

Benefits offered by this job

Uncapped commission

GP appointments

Free parking

EE product discounts

Job summary

EE Merthyr Tydfil contact centre is hiring for a part-time Sales Advisor role. You will take incoming calls from EE customers, help them find the best deals on phones and broadband, and guide them through EE products and services.

Join a lively team in Merthyr and enjoy uncapped commission, a generous benefits package, and flexible hours. The role offers 20 hours per week with pro-rata pay and potential growth within EE and BT.

Qualifications

• Outgoing and energetic personality with a love of talking to people.
• Experience in retail or hospitality is welcome and can help you connect with customers.
• Willingness to hit sales targets and learn product offerings.

Responsibilities

• Take incoming calls from existing EE customers and help them find the best deals on phones and broadband.
• Match customers with the right products by listening carefully to their needs and preferences.
• Explain product benefits clearly and guide customers through EE's range of devices and services.
• Be part of a lively Merthyr contact centre team and contribute to a friendly, supportive environment.

Job description

EE Merthyr Tydfil Contact Centre - Part-time role - 20.0 Hours per week

Part-time shift pattern:

Monday Tuesday Wednesday Thursday Friday Saturday Sunday

4:45PM - 9PM 4:45PM - 9PM 4:45PM - 9PM 4:45PM - 9PM 4:45PM - 9PM OFF OFF

If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE.

Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash.

Our team in Merthyr is full of people like you - so you'll be in great company here.

What does being a sales advisor involve?

You'll join a lively sales team in our Merthyrcontact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell.

You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product.

Forget what you've heard about sales

Don't let what you've heard about sales put you off. Let's smash a few myths…

• Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work.

• It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems.

• People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console?

Why you'll be better off at EE

GREAT MONEY - you start on £26,116 pro-rata which goes up to £26,738 pro-rata after 8 months.

UNCAPPED COMMISSION - the more you sell, the more you can earn.

BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year.

GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT.

FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family.

GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.