Sales & Rental Co-ordinator

Options Resourcing Ltd; United Kingdom; On-site; GBP 27,000; Full time

Job summary

An established industry player is seeking a dedicated Sales Co-ordinator to join their dynamic team. This role offers the chance to thrive in a fast-paced environment while managing customer accounts and ensuring high service levels. You will be responsible for handling sales administration, responding to enquiries, and promoting upsell opportunities, all while enjoying standout perks like early finishes on Fridays and additional days off for your birthday. If you are a people-focused individual with excellent communication skills and a passion for customer service, this opportunity is perfect for you!

Benefits

28 Days Holiday Entitlement

Birthday Off

Early Finish on Fridays

Employee Assistance Programme

24-hour GP line

24-hour counselling line

Discount codes for retailers

Health Cash Plan

Gym discounts

Free On-Site Parking

Qualifications

• Strong communication and interpersonal skills are essential for this role.
• Ability to manage multiple priorities while maintaining attention to detail.

Responsibilities

• Manage customer accounts and promote upsell opportunities.
• Handle sales administration and respond to enquiries promptly.
• Maintain detailed customer records and support the Customer Service Team.

Skills

Interpersonal Skills

Communication Skills

Time Management

Organisational Abilities

Commercial Awareness

Attention to Detail

Team Player

Product Knowledge

Tools

MieTrak ERP

Job description

Are you an organised, people-focused Sales Co-ordinator who thrives in a fast-paced environment?
Our client is a leading UK manufacturer with a proud family heritage, offering a supportive team, and standout perks like your birthday off and early Friday finishes! Apply today!

Benefits:

• Salary up to £27,000 per annum DOE
• 28 Days Holiday Entitlement (Inclusive of bank holidays)
• Holiday entitlement increases with length of service.
• Additional day off for your birthday
• Monday to Thursday - 08:00am to 17:00pm / 13:00 finish on Friday
• Early Finish on Fridays.
• Employee Assistance Programme
• 24-hour GP line
• 24-hour counselling line
• Discount codes for hundreds of retailers
• Health Cash Plan: Optical, dental, chiropody treatments etc
• Gym discounts
• Workplace Pension Scheme.
• Free On-Site Parking

Role and Responsibilities:

• Manage existing customer accounts, progressing orders and promoting upsell opportunities.
• Maintain high service levels with all clients.
• Handle sales administration for key accounts, ensuring full coordination of the sales order process.
• Respond to incoming calls and route them appropriately.
• Address sales enquiries via phone and email in a timely and professional manner.
• Liaise with relevant departments to progress orders and communicate updates to customers.
• Provide accurate responses to product-related enquiries.
• Provide relief support to the Customer Service Team when required.
• Processing daily orders on the MieTrak ERP system
• Communicating with customers about delivery changes or delays
• Recording updates, managing RMAs and PODs
• Maintain detailed and up-to-date customer records.
• Support Customer Service during sickness or absences.

Required Skills & Experience:

• Excellent interpersonal and communication skills
• Good time management and organisational abilities
• Commercial awareness with the ability to identify new business opportunities
• Attention to detail and a high level of accuracy
• Strong team player with the ability to work independently
• Capable of managing multiple priorities and meeting deadlines
• Willingness to develop strong product knowledge

If you are interested in this opportunity, please apply through the advert!

#BIRM24