Sales Receptionist (30 hours per week)

TN United Kingdom; Orpington; On-site; GBP 20,000 - 25,000; Part time

Job summary

A leading fitness franchise in the UK is seeking a Sales Receptionist to join their dynamic team in Orpington. This part-time role focuses on delivering exceptional customer service, managing daily operations, and driving new memberships. The ideal candidate will be friendly, organized, and proactive, with a passion for creating a welcoming environment for all members and visitors.

Qualifications

• Passion for customer service and effective communication skills.
• Friendly and approachable demeanor.
• Ability to handle pressure and make confident decisions.

Responsibilities

• Provide exceptional customer service to members and guests.
• Manage daily operations and drive new sales.
• Handle inquiries, complaints, and membership renewals.

Skills

Customer service

Communication

Teamwork

Organization

Initiative

Job description

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Sales Receptionist (30 hours per week), Orpington

Client: Love Recruitment

Location: Orpington, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 7427d1f1bc76

Job Views: 2

Posted: 21.05.2025

Expiry Date: 05.07.2025

Job Description:

The UK's leading specialist fitness and leisure recruitment agency.

Service and Delivery.

Contact us at 07746 791415 or email the team via People.

Salary: competitive + discretionary quarterly bonus

About us:

This is an exciting opportunity to join a fast-growing Snap Fitness 24/7 franchisee based in South East UK.

Dartford is a state-of-the-art boutique facility equipped with top-of-the-range equipment and technology. We are seeking an ambitious, capable, and reliable individual who is ready to use their entrepreneurial and business skills, foster a strong team ethos, and help build a safe, inspiring community gym operating 24/7.

The Role

We are looking for a Sales Receptionist to provide a first-class experience to members, prospective members, and visitors. You will assist in managing daily operations, focusing on selling new memberships and ensuring members have a great experience.

This is a part-time role with potential for full-time growth. Flexibility to work evenings and weekends is required.

Your daily focus will involve:

• Growing a pipeline of prospects, driving new sales, and retaining existing members
• Creating an excellent first impression with a warm welcome, tidy appearance, and pleasant manner
• Providing exceptional customer service to all members and guests
• Greeting members and users, checking in members, verifying membership details
• Registering prospective members and guiding them appropriately
• Enrolling new members and assisting current members with queries
• Providing information on classes and availability
• Handling renewal and cancellation questions
• Ensuring safety and security at all times
• Managing telephone inquiries and supporting member retention calls
• Recording and resolving queries, complaints, lost property, and repairs
• Focusing on completing daily tasks, answering emails, and handling calls
• Performing additional duties such as cleaning duties

Candidates should have the following:

• Passion for customer service
• Friendly and approachable demeanor
• Cooperative, positive, and optimistic attitude
• Good team working skills
• Proactive and ready to take initiative
• Highly organized with good prioritization skills
• Ability to work with diverse people
• Ability to handle pressure and make confident decisions
• Professional appearance and behavior
• Effective communication skills in person, in writing, and over the phone
• Willingness to work outside normal hours occasionally
• Flexibility to adapt to organizational needs