Sales Progressor

Purely Recruitment Solutions Ltd.; Stroud; On-site; GBP 60,000 - 80,000; Full time

Job summary

A recruitment agency is seeking a Sales Progressor in Stroud to manage the conveyancing process and ensure effective communication with clients and solicitors. The ideal candidate should have experience in estate agency and a solid understanding of the conveyancing process. Skills in building rapport and being proactive are essential. This full-time, permanent position offers a negotiable salary based on experience.

Qualifications

• Ability to build relationships based on trust.
• Track record of getting things done.
• Minimizes use of email in favor of phone conversations.

Responsibilities

• Understand customer needs at the point of sale.
• Check chain details to ensure clarity.
• Liaise with solicitors and agents for communication.

Skills

Good communication

Knowledge of conveyancing process

Team player

Proactive

Emotional intelligence

Education

Experience in estate agency

Legal background in conveyancing

Job description

Overview

Negotiable; Stroud; Full Time – Permanent. Salary is dependent on experience. We are currently recruiting for a Sales Progressor to join our client based in Stroud.

Responsibilities & Specific Duties

• Be professional and knowledgeable at all times


• Understand the customer’s needs and timescales when property is first handed over at point of sale


• Check chain details and fill in any gaps


• Explain the conveyancing process to those moving for the first time, or for the first time in a number of years and set expectations on timescales.


• Make weekly calls to check on progress and update all parties


• Be prepared to challenge solicitors and ask further questions to establish true situation regarding what is outstanding or needing to happen next


• Respond to enquiries efficiently and professionally


• Liaise with the lister in branch over any re-negotiations


• Liaise with solicitors and agents up and down the chain where necessary to ensure clear communication and expectations.


• Notify all parties on exchange and confirm arrangements for completion


• Call after 24 hours of completion, 7 days and 28 days to ask for review and check how the seller and buyer are settling in.


• Report projected exchanges at the start of each month to branch manager and Sales Director and communicate any changes during the month


• Ask admin to raise invoice to vendor’s solicitor on exchange


• Uphold service standards and reputation


• If sale running into problems include branch in conversations to overcome or look to identify another suitable buyer


• Cancellations must be notified to lister in branch who will liaise with client before marketing re-commences


• Be proactive

Other Services

• Work closely with lettings colleagues to ensure good communication and maximise opportunities and customer retention


• Identify opportunities for lettings


• Identify and refer any land or development opportunities


• Identify and refer mortgage opportunities


• Identify and refer removal opportunities

Sales Progressor Qualifications and Behaviours

• Good communicator and listener


• Experienced estate agent with knowledge of the conveyancing process


• Good team player


• Friendly and efficient


• Good emotional intelligence with a strong ability to put others before self, empathise, seek to understand and build rapport.


• Ability to build an relationship based on trust, which encourages people to want to recommend us.


• Must have a track record of getting things done and the ambition, discipline and energy to overcome issues


• Proactive and does not rely on our reputation


• Must have some experience (or legal background in conveyancing).


• Minimises use of e-mail in favour of phone conversations where possible


• Communicates well even when no news to share


• All colleagues are encouraged and supported to take professional qualifications

By applying for this role you give permission for Purely Recruitment to submit your personal information contained within your CV or any other relevant information provided in order for the prospective employer to review your application for the specific role applied for. Purely recruitment will not submit or use your personal information for any other purposes other than for searching for alternative employment.