Sales Professional (Luxury Retail)

MCS Group; Belfast; On-site; GBP 26,000; Full time

Job summary

A leading luxury retail company based in Belfast is seeking a Sales Professional to deliver an exceptional customer experience. You will act as a trusted brand ambassador, build long-term relationships, and provide expert knowledge of luxury products. The ideal candidate will have at least 2 years of sales experience and a passion for client service. This is a full-time, permanent position offering a salary of £25,800 plus bonus.

Qualifications

• Minimum 2 years' sales experience in a customer-facing role.
• Flexibility with working hours, including weekends and evenings.

Responsibilities

• Act as a brand ambassador for luxury watches and jewellery.
• Deliver exceptional client service tailored to individual needs.
• Build and maintain long-term client relationships.

Skills

People skills

Persuasive communication

Attention to detail

Education

GCSE in English and Maths, grade C or above

Job description

Sales Professional (Luxury Retail)

Location: Belfast based

Salary: £25,800 + bonus

Contract: Permanent, Full-time (5 days, 37.5 hours per week)

MCS Group is delighted to be working with a leading luxury retail company based in Belfast, to recruit a Sales Professional to join their growing team and deliver an exceptional customer experience to clients and become a trusted brand ambassador for the company.

As a Sales Professional, you will be the face of the flagship store in Belfast. You\'ll immerse yourself in the luxury environment, becoming a trusted advisor to clients through exceptional service, brand expertise, and relationship-building.

Key Responsibilities

• Act as a brand ambassador, providing expert knowledge of luxury watches and jewellery.
• Deliver exceptional client service, tailoring each interaction to individual needs.
• Build and maintain long-term client relationships, supported by the CRM system.
• Stay up to date with the latest product launches, collections, and industry training.
• Contribute to a positive team environment, upholding company values and ethos.
• Ensure displays and showroom presentation meet the highest standards.
• Proactively suggest ways to improve the client experience and store operations.

About You:

• Passionate about people, luxury products, and client service.
• Naturally skilled at building rapport and trust.
• Excellent communicators with strong persuasive ability.
• Attentive to detail, adaptable, and solution-focused.
• Motivated, enthusiastic, and great team players.

Requirements

• Minimum 2 years\' sales experience in a customer-facing role.
• GCSE (or equivalent) in English and Maths, grade C or above.
• Flexibility with working hours, including weekends and evenings.

To speak in absolute confidence about this position please send an up to date CV via the link provided or contact Molly Rea, Specialist Consultant at MCS Group on 028 969 355 22.