Sales Professional

TN United Kingdom; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a forward-thinking company as a full-time team member in an iconic lifestyle brand. This role offers you the chance to create extraordinary client experiences, embody brand values, and support your team in a premium retail environment. With exciting career opportunities and a competitive benefits package, you will thrive in a culture that encourages you to bring your whole self to work. If you're passionate about delivering exceptional service and building lasting client relationships, this is the perfect opportunity for you.

Benefits

Competitive benefits package

Employee discounts

Career development opportunities

Qualifications

• Passionate and results-driven team player with experience in a premium/luxury environment.
• Excellent communication skills with in-depth product knowledge.

Responsibilities

• Deliver extraordinary client experiences through storytelling and outreach.
• Build a loyal client database leveraging digital resources.

Skills

Client Experience

Communication Skills

Product Knowledge

Team Collaboration

Job description

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Position Overview

This role is a full-time position (40 hr) in our Westfields Men's and Women's store.

WHAT WE OFFER

• The opportunity to work for an iconic and unique lifestyle brand
• Exciting career opportunities
• Competitive benefits package and discounts
• An environment where you can bring your whole self to work

Essential Duties & Responsibilities

WHAT YOU'LL DO

One team focused on the consumer

• Deliver an extraordinary client experience through Brand storytelling and by fostering synergies between categories to drive sales in store or via outreach
• Build a loyal client database of Very Important Customers (VICs) leveraging the company clienteling and digital resources
• Communicate consistently with the team to ensure excellent client service and with the manager on commercial opportunities and providing client feedback

Ralph Lauren Brand Ambassador

• Create a unique and elevated environment in line with the Ralph Lauren sales code
• Embody the Ralph Lauren values and spirit
• Support the managers in developing the team's product knowledge and Selling Culture

Operations

• Be an expert of the Ralph Lauren store systems and procedures to enhance selling efficiencies and to build the client database
• Participate in-store merchandising activities in line with the Ralph Lauren standards and creative directives
• Maintain established operational and merchandising store standards

Experience, Skills & Knowledge

WHO YOU ARE

• Passionate, results-driven team player
• Experience in a premium/luxury environment
• 2 strategic cycles in a retail environment or equivalent
• Excellent communication skills with in-depth product knowledge