Sales Planner

Samsung Electronics America; London; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

A leading global advertising company in London is seeking a Client Solutions Manager. This role focuses on delivering exceptional service to advertising partners and requires strong account management experience, excellent communication skills, and superior analytical abilities. The successful candidate will thrive in a hybrid work model, working three days in the office and two days remotely. This opportunity offers a bonus scheme linked to performance, a generous holiday allowance, and access to discounts on various products.

Benefits

Bonus scheme

Pension contribution

25 days holiday plus bank holidays

Employee discounts on Samsung products

Three volunteering days each year

Qualifications

• Experience in account management at a media or technology company, ideally with TV advertising.
• Independent and resilient, able to work with ambiguity.
• Ability to manage client relationships effectively.

Responsibilities

• Cultivate partnerships with clients using communication skills.
• Leverage data to advise on campaign strategies.
• Create media plans and support campaign execution.

Skills

Account management experience

Excellent communication skills

Analytical skills

Strong PowerPoint skills

Strong Excel skills

Job description

Position Summary

About Samsung Ads

This is your chance to be part of a highly motivated group driving innovation and success within the advertising industry!

Samsung Ads, a division of Samsung’s media & services business, harnesses the power of data, technology and scale to create seamless advertising experiences for brands. We delivers high-impact, targeted advertising solutions, enabling brands to reach audiences in the moments that matter. Samsung Ads is where technology meets creativity to deliver advertising experiences that captivate and inspire.

Samsung Ads won AdAge Best Place to work in 2020 and was awarded the IPA’s People First Promise badge of honour in 2025.

Launched in 2015, Samsung Ads has offices in the UK, Germany, France, Italy, Spain, US, Australia, New Zealand, India, Brazil & Mexico and South Korea

Why join our team?

The Client Solutions team is responsible for delivering exceptional customer service for our advertising partners and helping to grow the client base for the Samsung Ads European business across all our ad products, be they TV, Mobile or Desktop.

The Client Solutions team sits at the heart of the business and crucial to our success. The candidate must be able to thrive in a fast-paced and dynamic environment and have an entrepreneurial mindset, taking ownership in creating opportunities, be adept at problem solving and happy to go above and beyond for our clients and the team.

Role and Responsibilities

Your key responsibilities

• Leverage communication and relationship-building skills to cultivate long-lasting partnerships with clients

• Be a resource for sales, using an in-depth understanding of our data and capabilities to advise on campaign strategies, maximising the benefits of the Samsung Ads platform

• Assist sales with the necessary steps for streamlined campaign set up including the creation of Sales Force opportunities, media plans and Roadblock bookings

• Work cross functionally with varying departments, Ad Operations, Inventory, Marketing, Business Operations, Finance, etc. to facilitate campaign execution

• Build audiences & conduct forecasts

• Providing regular campaign updates to advertisers with suggested optimisations

• Supporting with end of campaign reporting – pulling data and creating slides

• Supporting the Finance Team with billing queries

What we need for this role

To be successful, you will possess the following skills and attributes:

• Experience in account management capacity at a media or technology company with experience in TV advertising, digital media, and/or advertising platforms.

• Independent, self-starter; comfortable with ambiguity, and resilient. Able to work independently

• Excellent communication skills with the ability to manage client relationships

• Superior analytical skills to provide campaign insights to internal and external audiences

• Strong PowerPoint & Excel skills

What does success look like?

To succeed in this role, the candidate must have phenomenal attention to detail, love delivering fantastic customer service and enjoy working collaboratively. We are true team, always ready to step in and help out with time or knowledge. Hard work, humility and harmony sit at the core of everything we do.

The success of our business to date has been driven by our customer centric approach which is ultimately measured on campaign spend and repeat bookings. Much of this responsibility sits with the Client Solutions Manager, who should retain a key focus on driving revenue and retention.

As a relatively new division of Samsung, there is huge opportunity to effect change. The successful candidate will always be looking for ways to streamline our processes, improve efficiency and increase revenue.

Skills and Qualifications

Benefits of working at Samsung include

• Hybrid working – 3 days in the office and 2 days at home per week

• Bonus scheme linked to individual, team and company performance

• Pension contribution

• Three volunteering days each year

• Holiday - 25 days plus bank holidays and an additional day off for your birthday

• Access to discounts on a wide range of Samsung products

• Access to a discount shopping portal

• Partner Colleagues are not eligible for certain types of statutory leave such as Samsung Family Leave or Sick Leave policies but may be eligible for statutory payments via their agency

A note on equal opportunities

Weare an equal-opportunity employer and value diversity at our Company. We do not discriminate on the basis of race, religion,colour, national origin, gender, sexual orientation, age, marital status or disabilitystatus.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to requestaccommodation.

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