Sales Performance Coach – Covering Anglia, London, Luton & Stansted Airport

Recruitment Avenue; London; Hybrid; GBP 36,000 - 53,000; Full time

Job summary

An established industry player is seeking a dynamic Sales Performance Coach to drive excellence in car rental operations across London and surrounding areas. This hybrid role involves coaching and training staff to enhance their sales skills and performance while closely monitoring results at various rental stations. You will play a crucial role in setting goals, analyzing performance metrics, and fostering a positive team environment. If you have a passion for sales and coaching, this opportunity offers a chance to make a significant impact in a vibrant and fast-paced industry.

Benefits

Company car

Flexible working hours

Training and development opportunities

Qualifications

• Experience in coaching and training sales staff in a retail environment.
• Strong analytical skills for monitoring sales performance.

Responsibilities

• Monitor car rental results and coach staff to improve performance.
• Conduct reviews and provide feedback to enhance sales skills.

Skills

Good organisation and planning skills

Ability to work as a team

Interpersonal skills

Clear communication skills

Confidence in dealing with people

Positive attitude

Attention to detail

Excellent administration skills

Ability to follow procedures

Coaching and training delivery

Tools

In Gauge platform

Job description

Role: Sales Performance Coach – Covering Anglia, London, Luton & Stansted Airport

Salary: £36k basic with a £53k OTE plus Car

Hours and Location: The role is 40hrs per week and hybrid but you will be a required to visit car rental stations within your geographical area.

As the Sales Performance Coach you will be monitoring car rental results by station, counter agent, product, and business segment.

In the role you will be coaching/training all members of car rental station staff and offer 1to1 to develop coaching skills and sales content knowledge.

They need you to identify the opportunities and the actions by agents, define weekly forecast, daily game plan and blueprint review.

Main Duties:

• Coaching and feedback form and goal setting with counter agents during visits
• Car Rental Station review/report by email (standard format) after each visit to Group and Country
• Monitoring of sales coaching activities done by the Station Manager
• Analysis of all Mid-month and End-month review of each counter agent
• Sales animations (Station Contest)

Key skills and attributes required:

• Good organisation and planning skills.
• Ability to work as a team.
• Interpersonal skills.
• Communicate clearly, verbally and in writing.
• Display confidence when dealing with people at all levels and the ability to listen.
• Positive attitude and professional appearance.
• Attention to detail and excellent administration skills.
• Ability to work to procedures and follow instruction.
• Coordinate and deliver relevant coaching and training for Station Managers and Rental Sales Agents to develop coaching skills, sales dialogues and reviews
• Interaction with Regional Ops staff via In Gauge platform
• Coaching and Feedback goal settings in conjunction with Station / Territory Managers
• Monitoring of Sales activities completed by Station Managers
• Analysis of mid-month and month end reviews
• Devise and execute Sales Competitions and Incentives