Sales & Partnerships Support Engineer

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Sales & Partnerships Support Engineer, London

Client: SuperAwesome

Location: London, United Kingdom

Job Category: -

EU work permit required: Yes

Job Reference: a1a3d8741922

Job Views: 4

Posted: 01.05.2025

Expiry Date: 15.06.2025

Job Description:

Our award-winning technology enables the youth digital media ecosystem. Used by hundreds of brands and content owners, SuperAwesome’s technology provides the tools for safe digital engagement with almost half a billion kids and teens every month.

We work with a huge variety of top brands and content owners including Warner Bros, EA, Hasbro, Nike, and Netflix.

Overview

Combining some of the qualities of both a data analyst and a software engineer, as a Sales and Partnerships Support Engineer, you will provide technical support to SuperAwesome’s sellers, business development, and account management teams to help build one-off or prototype tools to rapidly demonstrate value during client and partner engagements.

You will be an expert in the technical aspects of SuperAwesome’s software products and data estate, knowing how and where to source and process data to address their needs, and being able to autonomously use that data to create supporting technical artifacts such as visualizations and dashboards.

Specific Responsibilities

• Provide on-demand technical assistance to Sales, Ad Operations/Yield Management, Business Development, and Account Management teams. This includes hypothesis testing, data extraction, troubleshooting, data visualization, and prototyping bespoke functionality.
• Collaborate with SA’s Product Managers to prototype and explore new ideas, and to incorporate emerging requirements into functionality that may indicate a need for new product features.
• Work closely with product and data engineering teams and data science to understand product workings, integration points, and data access methods, ensuring the integrity of production systems.

Required Experience

• Background in digital marketing and advertising, with a good understanding of the programmatic advertising ecosystem.
• Experience working directly with commercial functions in roles such as sales engineer or technical professional services.
• Ability to handle ad-hoc, time-sensitive service requests from stakeholders.
• Proficiency with SQL, scripting languages (preferably Python or TypeScript), web scraping, cloud environments (AWS or GCP), and AI tools for data analysis.

Key Skills

• Curiosity about client problems and understanding of advertising solutions.
• Excellent communication skills, with the ability to explain technical concepts clearly.
• Self-motivated, with effective prioritization in complex, uncertain environments.
• Strong SQL and scripting skills in Python or TypeScript.
• Ability to work with product engineers to deliver solutions without compromising product integrity.
• Effective at managing multiple stakeholders.