Sales Order Processor

Michael Page; Bradford; Hybrid; GBP 28,000 - 33,000; Full time

Job summary

A reputable manufacturing business in Bradford is seeking a Sales Order Processor to join their team. This role involves handling customer orders, providing exceptional service, and working in a supportive environment. The ideal candidate will have customer service experience and strong communication skills. A salary of £28,000 plus a yearly bonus is offered along with excellent training and a hybrid working model.

Benefits

Yearly bonus

Excellent benefits package

Hybrid working

Free parking

Qualifications

• Previous customer service or sales order processing experience.
• Strong communication skills and confident telephone manner.
• Ability to work in a fast-paced environment.

Responsibilities

• First point of contact for customers handling orders from start to finish.
• Provide quotations while taking orders and processing them.
• Correspond with customers over phone, email, and chat.

Skills

Customer service experience

Exceptional communication

Organizational skills

Attention to detail

Team player

Job description

Overview

Michael Page have partnered with a reputable manufacturing business in Bradford. The business are looking for a Sales Order Processor to join their team on a permanent Basis. This would be an exceptional opportunity for someone experienced within Customer Services looking to join a leading business which have lots of exciting plans for growth and expansion and join a team which will provide the best training and support.

Responsibilities

• Be the first point of contact for customers and handling their orders from start to finish.
• Provide quotations whilst taking orders and processing onto the system, ensuring excellent support and guidance, handling queries and delivering the highest standard of service to create the best customer experience.
• Correspond with customers over the phone, email and chat and ensure these queries are actioned within service level agreements.
• Perform any administrative tasks required for the department.

Profile / Qualifications

• Previous customer service / sales order processing experience.
• Exceptional communication and a confident telephone manner.
• Passionate about delivering the highest level of customer experience.
• Able to work in a fast-paced environment.
• A keen eye for detail and good organisation.
• An excellent team player.

Job Offer / Benefits

• Salary of £28,000 + yearly bonus.
• Reputable manufacturing business in Bradford with exciting plans for growth.
• Full training provided; no industry experience required.
• Central location in Bradford, easily accessible from Skipton and surrounding areas.
• Excellent transport links and free parking.
• Excellent benefits package and hybrid working.
• No shift patterns or weekends.
• Superb offices and facilities with a supportive team and culture.
• Immediate interview available.