Sales Operator - Uncapped Commission

Ee; Merthyr Tydfil; On-site; GBP 22,000; Full time

Job summary

A leading telecommunications company in Merthyr Tydfil is seeking a Sales Apprentice to join their team. You will assist customers over the phone, helping them select products and services while receiving comprehensive training in customer service. This role offers a competitive salary with various additional benefits and a chance for career advancement.

Benefits

Starting salary of £21,620 plus incentives

Flexible working model

Discounts on EE & BT products

Volunteering days

Private healthcare and dental options

Company share scheme

25 days holiday

Pension scheme

Critical illness cover

Gym membership discounts

Year-round discounts on attractions

Qualifications

• Ability to connect with people and build relationships.
• No prior sales experience required, but target-driven individuals are preferred.
• Willingness to complete Apprenticeship training.

Responsibilities

• Assist customers over the phone in choosing products and services.
• Engage with customers to understand their needs and provide solutions.
• Complete necessary training to understand tech products.

Skills

Communication

Customer Service

Resilience

Education

Level 2 NVQ in Customer Service

Job description

Full time: Sales Apprenticeship

Hourly rate: £11.09

Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH

If you’re a natural at connecting with people—building relationships and understanding their needs—you could be a great fit for our Sales Advisor Apprenticeship.

At EE, we harness technology to bring people together and improve lives. Join our Merthyr Sales Team to talk to customers over the phone, helping them choose the right products and services. It’s a chance to make a meaningful impact in a dynamic, fast-paced environment.

No sales experience is required. We seek resilient, driven individuals who have proven they can meet targets. We will provide comprehensive training to help you confidently discuss our innovative tech products and services.

Additionally, you will complete a Level 2 NVQ in Customer Service as part of our Apprenticeship.

Your Future With Us

We are passionate about supporting your career growth. When you're ready, we’ll help you advance towards your goals.

Our Aspire programme offers opportunities to learn new skills and pursue careers in areas like Human Resources, Marketing, Finance, Design, Reporting, Management, and more.

This is just one way we support your career development. If interested, just ask!

What We Value

We believe in a personal environment where everyone is treated with respect. We celebrate diversity in age, race, sexuality, disability, religion, and gender identity. Everyone is welcome at EE.

What’s In It For You?

Joining EE comes with many benefits, including:

• Starting salary of £21,620 plus incentives throughout the year
• Flexible working supported by our Smart working model
• Huge discounts on EE & BT products, saving hundreds annually
• State-of-the-art refurbished contact centres
• Volunteering days to give back to your community
• Optional private healthcare and dental for you and your family
• Company share scheme at a discount
• 25 days holiday, with options to buy more
• Optional pension scheme
• Critical illness cover
• Gym membership discounts
• Year-round discounts on attractions for your family

Additional perks include free parking, complimentary tea and coffee, and concierge services.

Ready to Join?

If you think you’re a good fit, we’d love to hear from you. Reach out to start the conversation!