Sales Operator - Uncapped Commission

Ee; Gateshead; On-site; GBP 25,000 - 26,000; Full time

Job summary

A leading telecommunications provider is seeking a Sales Advisor in North Tyneside or Gosforth. The role involves engaging with customers over the phone to discuss suitable products and enhance their digital lives. The ideal candidate should be a confident communicator with strong relationship-building skills. This position offers a competitive salary starting at £25,087, plus bonuses and flexible working options.

Benefits

Online GP access

Paid carer's leave

Equalised family leave

Product discounts

Career development support

Travel loan

Volunteering days

Optional private healthcare

Qualifications

• Confident communicator with an ability to ask questions and build relationships.
• Ability to work flexibly with considerations for personal life.

Responsibilities

• Engage with customers over the phone to discuss suitable products.
• Provide solutions to enhance customers' digital lives.

Skills

Confidence in communication

Relationship building

Negotiation skills

Sales skills

Job description

Where: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) OR EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET)

Full time: Permanent

Salary: £25,087.00 rising to £25,684.00 at 9 months in role, plus uncapped commission

Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role

Start date: September 2025 onwards

Long Description

Why this job matters

If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.

We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Join our Sales Team in North Tyneside OR Gosforth.

We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to ensure you don’t miss appointments or can look after your family in an emergency. This includes scheduling your own breaks, banking time, and the option of occasional home working.

What’s in it for you?

• A great starting salary of £25,087.00 rising to £25,684.00 after 8 months, plus incentives and bonuses.
• Online GP – Access to a GP via telephone or video 24/7 for you and your immediate family, fully funded by us.
• Market-leading paid carer’s leave, up to 2 weeks off for carers supporting family or friends who are disabled, ill, or elderly.
• Family Leave - Equalised maternity, paternity, and adoption leave with 18 weeks full pay and 8 weeks half pay in the first year.
• Huge discounts on EE & BT products, including Mobile and Broadband, saving hundreds of pounds every year.
• Support in carving your own career path. We’re passionate about developing our people and supporting your career goals.
• Season Ticket Travel Loan – Funds to pay for your commute up front.
• Volunteering days to give back to your community.
• Optional Private Healthcare and Dental to protect you and your family.

Plus, enjoy a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?