Sales Operations Support Specialist

JR United Kingdom; Coventry; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading company in the sales sector seeks a detail-oriented Strategic Sales Operations Coordinator to support its growing UK sales team. This hybrid role involves coordination between sales, data management, and project support, offering potential growth into strategic account management. Ideal candidates will possess strong organizational skills, a proactive mindset, and the ability to communicate effectively across teams.

Qualifications

• Experience in admin, operations, customer service, or sales support roles.
• Familiarity with CRM or ERP systems is a plus.

Responsibilities

• Process customer orders ensuring completeness.
• Assist in managing large-scale client rollouts and account coordination.
• Gather and analyze sales data to produce reports.

Skills

Attention to Detail

Organizational Skills

Communication

Multitasking

Job description

Job Title: Strategic Sales Operations Coordinator

Location: Crawley – Hybrid (3 days in office, 2 days remote)

Reports to: Strategic Sales Manager

Overview

We are seeking a detail-oriented and proactive Strategic Sales Operations Coordinator to support our UK sales team during a phase of rapid growth. You will act as a key liaison between field sales, internal teams, and head office, ensuring seamless coordination, data integrity, and effective project management across key accounts, DSOs, and national initiatives.

This role offers a broad scope with potential to develop into strategic account management, with full support and training provided.

Key Responsibilities

• Accurately process customer orders, ensuring all details (account numbers, delivery addresses, etc.) are complete.
• Serve as a backup contact for clients when sales reps are unavailable.
• Project Coordination: Assist with managing large-scale client rollouts and strategic accounts; coordinate DSO training schedules and event logistics; liaise with reps to meet deadlines.
• Data & Reporting: Gather, clean, and analyze sales data; produce reports for managers and leadership; follow up on data inconsistencies.
• Lead & Event Follow-Up: Track and follow up on leads from events and campaigns; distribute leads; coordinate with UK-HQ for trips and submissions; chase inputs from team members.

Skills & Experience Required

• Excellent attention to detail and ability to identify inconsistencies.
• Strong organizational and multitasking abilities.
• Confident communicator, comfortable with stakeholder engagement.
• Experience in admin, operations, customer service, or sales support roles.

Desirable (not essential)

• Experience in dental, medical device, or technical environments.
• Familiarity with CRM or ERP systems.
• Event or training coordination experience.

Personal Attributes

• Proactive, self-driven, and accountable.
• Clear and confident communicator across levels.
• Calm under pressure, solution-oriented.
• Eager to learn and develop client-facing skills.
• Enjoys organizing and bringing structure to complex tasks.