Sales Operations Specialst

Faculty; London; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading AI consultancy in London seeks a Sales Operations Specialist to manage HubSpot and optimize sales processes. Successful candidates will have in-depth HubSpot knowledge and strong problem-solving skills. This role promises growth in a diverse team of experts committed to delivering user-focused solutions.

Qualifications

• Demonstrable experience with HubSpot's functionalities.
• Exceptional analytical and strategic problem-solving skills.
• Ability to work autonomously in a fast-paced environment.

Responsibilities

• Manage and administer HubSpot Sales Hub.
• Design and maintain custom workflows and reports.
• Conduct regular data audits to ensure accuracy.

Skills

Deep understanding of HubSpot's capabilities

Proficient in creating custom reports

Analytical and strategic problem-solving

Ability to manage multiple high-priority projects

Proactive mindset for process improvement

Job description

About Faculty

At Faculty, we transform organisational performance through safe, impactful and human-centric AI.

With more than a decade of experience, we provide over 350 global customers with software, bespoke AI consultancy, and Fellows from our award winning Fellowship programme.

Our expert team brings together leaders from across government, academia and global tech giants to solve the biggest challenges in applied AI.

Should you join us, you’ll have the chance to work with, and learn from, some of the brilliant minds who are bringing Frontier AI to the frontlines of the world.

Why now?

We're in a period of significant growth, and to support our continued expansion, we need to ensure our sales, marketing, and customer success teams are working as efficiently and effectively as possible.

Hiring a Sales Operations Specialist is crucial now to centralise and optimise our HubSpot CRM platform, ensuring it can scale with the business and provide the data and insights needed to drive strategic decision-making and performance across the company.

About the Role

You’ll work in a collaborative environment where you will engage with multiple stakeholders, including Commercial Operations and Marketing teams, to drive organisational change and deliver impactful solutions that support business growth and compliance objectives.

You’ll have the opportunity to optimise HubSpot's functionality to better align with our internal sales processes and ensure full compliance with Customer Value Optimization (CVO) principles.

What You'll be Doing

• Serving as the primary owner and administrator for our HubSpot Sales Hub'; implementing process improvements, managing users and configuring settings.

• Designing and maintaining custom objects, workflows, sales sequences, and dashboards to meet evolving business needs.

• Enforcing data governance best practices and conducting regular data audits to ensure data accuracy and consistency.

• Collaborating with sales, marketing, and customer success teams to identify and automate process bottlenecks using HubSpot.

• Developing and maintaining KPI dashboards and reports to provide visibility into sales pipeline and performance metrics.

• Providing ongoing training and support to teams on HubSpot best practices and new features.

What We're looking for

To succeed in this role, you'll need demonstrable experience in some of the following:

• You have a deep and comprehensive understanding of HubSpot's capabilities, APIs, and integration possibilities

• You are highly proficient in creating custom reports, sophisticated dashboards, and automated workflows.

• You possess exceptional analytical and strategic problem-solving skills with a strong eye for detail.

• You can work autonomously, managing multiple high-priority projects in a fast-paced environment.

• You can own and execute cloud co-sell operational processes

• You are adept at translating complex business needs into precise technical requirements and solutions within HubSpot

• You have a proactive, problem-solving mindset with a passion for process improvement and delivering user-focused solutions

What we can offer you:

The Faculty team is diverse and distinctive, and we all come from different personal, professional and organisational backgrounds. We all have one thing in common: we are driven by a deep intellectual curiosity that powers us forward each day.

Faculty is the professional challenge of a lifetime. You’ll be surrounded by an impressive group of brilliant minds working to achieve our collective goals.

Our consultants, product developers, business development specialists, operations professionals and more all bring something unique to Faculty, and you’ll learn something new from everyone you meet.