Sales Operations Specialist

JR United Kingdom; Telford; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in Telford is seeking a Sales Operations Specialist for a 6-month contract. This role involves supporting the sales operations team by analyzing data, managing stakeholder relationships, and ensuring compliance. Ideal candidates will have strong communication skills and a proactive approach to problem-solving, with training provided for specific tools.

Qualifications

• Experience in data analysis and business partnering.
• Proven ability to work with multiple stakeholders.
• Comfortable in a collaborative team environment.

Responsibilities

• Support opportunity lifecycle and decision-making.
• Coordinate month-end close with Finance team.
• Provide accurate client demand forecasts.

Skills

Communication

Analytical Mindset

Interpersonal Skills

Problem-Solving

Tools

Salesforce

MS Office

Job description

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Telford ,Hybrid 2 days a week on site(initial training period may require 3 days per week onsite)

6 Month contract

What we are looking for:

• Strong communication skills and a proactive approach, experience in data analysis
• Proven ability to work with multiple stakeholders
• Strong business partnering and problem-solving capabilities
• Niche role that is not a traditional sales position:
• Focus is on internal client not external
• Must be able to prioritize tasks and manage internal relationships
• Good experience with ex-accountant /Project Managers
• Ability to balance multiple responsibilities effectively
• Comfortable working in a tight-knit, collaborative team with a positive culture
• Technical skills can be learned on the job
• Must bring a logical mindset and a structured approach to work

Role Description

As a Sales Operations Specialist, you'll play a vital role in supporting and enhancing our operations. Here's a snapshot of what you'll be focusing on:

• Alignment and Decision Support: Work closely with Portfolio Relationship Managers to support the opportunity lifecycle, providing valuable insights and influencing decision-making.
• Month-End Close Coordination: Partner with the Sales Operations Lead and the Finance team to ensure a smooth month-end close, with all variances and trends clearly explained.
• Demand Forecasting and Planning: Provide accurate and timely client demand forecasts to the Delivery Unit, Finance, and Revenue groups, aiding in monthly forecasting, budgeting, and account planning.
• Salesforce Utilization: Maximize the benefits of the Salesforce tool by analysing the current pipeline for actionable insights.
• Stakeholder Relationships: Build and maintain strong partnerships with all stakeholders and their teams, ensuring effective communication and collaboration.
• Audit Readiness and Compliance: Ensure all processes are audit-ready and compliant, maintaining high standards of operational integrity.
• Knowledge Sharing and Standardization: Collaborate with all areas of the unit to share knowledge, best practices, and facilitate standardization across the CAM and client Market Unit.

What You’ll Do

• Pipeline Maintenance and Governance: Oversee the client MU pipeline within THOR (Salesforce CRM), ensuring its accuracy and integrity.
• Sales Analysis and Insights: Analyse the sales pipeline and performance, providing insights and operational recommendations to senior stakeholders.
• Business Partnering: Build and maintain strong relationships with key business partners.
• Continuous Improvement: Support the Sales Operations Lead in leveraging Salesforce tools andcontinuously improve your skillset to add value to the team and CAM as a whole.

What You’ll Bring

• Interpersonal and Relationship Skills: Proven ability to build and maintain strong relationships.
• Analytical Mindset: Experience in providing key MI information to support business operations.
• Communication Skills: Confident communicator with attention to detail, a self-starter, and the ability to thrive in a fast-paced, complex environment.
• Passion for Change: Enthusiasm for change and a proactive approach to encouraging new ideas.
• CRM Experience: Experience with THOR/Salesforce or other CRM software for reporting purposes is advantageous, though full training will be provided.
• Technical Proficiency: Competent user of MS Office, including Excel, Word, PowerPoint, SharePoint, and Outlook.