Sales Operations Specialist

Caledonia Group; City of Edinburgh; On-site; GBP 35,000 - 55,000; Full time

Benefits offered by this job

Professional Development

Career Progression

Training & Support

Collaborative Environment

Long-Term Opportunities

Job summary

Caledonia Group in Edinburgh is seeking a driven Sales Operations Specialist to support sales performance, coordinate operational processes and contribute to business development objectives. You will work closely with sales, marketing and management to keep daily operations running smoothly and to improve internal processes.

You will monitor metrics, prepare reports, maintain records, and assist in delivering commercial targets while collaborating across teams.

Qualifications

• Experience or interest in sales operations and business development.
• Strong organizational and time-management abilities.
• Analytical problem-solving with attention to detail.
• Confident communicator with interpersonal skills.
• Ability to manage multiple tasks and meet deadlines.
• Proactive, initiative-taking mindset and team player.

Responsibilities

• Coordinate day-to-day sales operations to ensure efficient processes.
• Monitor performance, analyze metrics and prepare reports for planning.
• Maintain accurate sales records and customer databases.
• Support business development strategies with sales and marketing.
• Identify opportunities to improve sales processes and efficiency.
• Coordinate meetings, prepare presentations, and support initiatives.
• Ensure targets and deadlines are met and collaborate across teams.
• Work with management to drive growth and operational improvements.

Skills

Sales ops mindset

Analytical skills

Reporting & metrics

Process improvement

Time management

Communication & teamwork

CRM software

Excel

Tools

CRM software

Excel

Job description

We are looking for a driven and capable Sales Operations Specialist to join our growing team. This position offers the opportunity to play an important role in supporting sales performance, coordinating operational processes and contributing to wider business development objectives.

Working closely with sales, marketing and management teams, you will help ensure the smooth running of daily sales operations, improve internal processes and support the delivery of commercial targets.

Key Responsibilities

• Coordinate and oversee day-to-day sales operations to ensure efficient business processes.
• Monitor sales performance, analyse key metrics and prepare reports to support business planning.
• Maintain accurate sales records, customer databases and internal reporting systems.
• Work alongside sales and marketing teams to support business development strategies and commercial objectives.
• Identify opportunities to improve sales processes, productivity and operational efficiency.
• Coordinate meetings, prepare presentations and support the implementation of business initiatives.
• Monitor sales activities and help ensure targets, deadlines and objectives are achieved.
• Collaborate with management and other departments to support business growth and operational improvements.

About You

• Previous experience or a strong interest in sales operations, business development or commercial management.
• Excellent organisational and time-management skills.
• Strong analytical and problem-solving abilities with attention to detail.
• Confident communication and interpersonal skills.
• The ability to manage multiple responsibilities and work to deadlines.
• A proactive approach with the confidence to take initiative and identify improvements.A team-focused mindset with the ability to work independently when required.

What We Offer

• Professional Development: Opportunities to strengthen your commercial, operational and management skills.
• Career Progression: Potential to progress into senior operational, sales and management positions.
• Training & Support: Ongoing guidance and professional development.
• Collaborative Environment: A supportive workplace that values teamwork, initiative and continuous improvement.
• Long-Term Opportunities: The chance to develop a rewarding career while contributing to business growth.