Sales Operations Manager - EMEAD

TN United Kingdom; London; Hybrid; GBP 45,000 - 70,000; Full time

Job summary

An established industry player is seeking a Sales Operations Manager to drive revenue and margin for retail accounts. This pivotal role involves demand planning, inventory management, and operational performance monitoring. You'll collaborate closely with internal teams and account contacts to analyze data and implement action plans. The position is based in central London, offering a hybrid work model that promotes flexibility. Join a forward-thinking company that values innovation and offers competitive benefits, including health insurance, stock options, and growth opportunities.

Benefits

Health Insurance

Retirement Plans

Paid Time Off

Stock Options

Product Discounts

Wellness Programs

Growth Opportunities

Qualifications

• 3-5 years in demand planning or business analytics within consumer products.
• Strong analytical skills with the ability to synthesize complex data.

Responsibilities

• Drive revenue and margin for retail accounts through demand planning and inventory management.
• Collaborate with internal teams and account contacts for operational functions.

Skills

Analytical Skills

Communication Skills

Project Management

Collaboration

Multitasking

Education

Bachelor's Degree in Business

Tools

Microsoft Office Suite

SFO System

Job description

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Sales Operations Manager - EMEAD, London

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Client:

Location:

London, United Kingdom

Job Category:

-

EU work permit required:

Yes

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Job Reference:

36fb0d79b4f2

Job Views:

4

Posted:

02.05.2025

Expiry Date:

16.06.2025

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Job Description:

About Us

SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market, and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,300+ associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.

Our purpose is to positively impact people’s lives every day in every home around the world! We work very hard to provide our consumers with high-quality, exciting 5-star products that make life easier. We thrive on passion and innovation and are looking for great people, with great ideas, who want to build the next big thing and develop while they do.

The Sales Operations Manager is the primary resource for operational functions associated with driving revenue and margin for assigned retail accounts. Key functions will include demand planning, inventory management, purchase order execution, POS & trend analysis, trade spend management and daily monitoring of overall business trends and operational performance. The role involves monitoring real-time business issues, interpreting data, and suggesting immediate action plans to address issues or seize opportunities. The manager will collaborate with Shark/Ninja internal teams and direct account contacts.

The position is based in our central London offices (Hybrid - typically 3 days a week).

Additional responsibilities include:

• Become a resource on customer-specific needs and communicate effectively with both the account and company.
• Pull weekly business reports highlighting key insights and actions.
• Coordinate and track sales performance against promotional expectations with sales analysts and help plan future shipments based on results.
• Work closely with demand planning, sales teams, and supply chain to forecast, plan inventory, and manage orders.
• Input forecasts and update relevant data in SFO system.
• Conduct weekly meetings with customer replenishment teams to review results and adjust strategies.
• Coordinate customer orders with supply chain planning and availability.
• Partner with account teams on trade spend and promotional planning.
• Assist in preparing customer presentations and business review materials.
• Develop a good understanding of our product categories and competitors.
• Provide monthly financial updates and perform detailed analysis of sales and operational metrics.
• Conduct ad hoc analyses to generate actionable insights.
• Maintain curiosity and seek creative solutions.

Your Profile:

• Bachelor’s Degree or equivalent, preferably in Business.
• 3-5 years in demand planning, supply chain, or business analytics within consumer products.
• Strong analytical skills with the ability to synthesize complex data.
• Collaborative team player.
• Operational or sales experience with large retailers like Target is a plus.
• Proficiency in Microsoft Office suite.
• Excellent communication, organization, and project management skills.
• Ability to prioritize and multitask in a fast-paced environment positively.

At SharkNinja, Diversity, Equity, and Inclusion are vital to our success. We support all associates in bringing their authentic selves to work and offer opportunities for career growth, emphasizing our commitment to equity as part of our culture.

Our Culture

We push past the ordinary with our Outrageously Extraordinary mindset, aiming to break boundaries and deliver exceptional results. If you thrive on innovation and pushing limits, you'll fit right in.

What We Offer

Competitive benefits including health insurance, retirement plans, paid time off, stock options, wellness programs, product discounts, and growth opportunities through high-impact learning programs. Join us to be part of a community that disrupts markets and redefines possibilities.

Learn more about us:

SharkNinja's Candidate Privacy Notice can be found here:

For candidates in China or Vietnam, please visit respective links.

We do not discriminate based on race, religion, gender, or other protected classes. Reasonable accommodations are available upon request.