Sales Operations Manager, EMEA

Box; London; On-site; GBP 60,000 - 90,000; Full time

Job summary

Box is seeking a Sales Operations Manager for the EMEA region to enhance sales and marketing effectiveness. The role involves strategic initiatives, collaboration across teams, and a focus on data-driven improvements. Ideal candidates will have experience in RevOps and SaaS operations, with strong analytical and communication skills.

Benefits

Comprehensive package including pension and medical benefits

Generous vacation policy

Office located at White Collar Factory, Old Street

Emphasis on community and in-person collaboration

Qualifications

• 3-5 years in a RevOps or similar role supporting Marketing and Sales teams.
• Strong understanding of SaaS operations.
• Experience with pipeline management and sales metrics.

Responsibilities

• Develop annual GTM strategies and lead forecasting.
• Optimize SaaS tools and implement improvements.
• Collaborate with global GTM Operations teams.

Skills

Sales Forecasting

Data Analysis

Communication

SaaS Operations

Campaign Management

Tools

SFDC

Excel

Tableau

Job description

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About Box

Box (NYSE:BOX) is a leader in Intelligent Content Management, enabling organizations to collaborate, manage content lifecycle, secure critical information, and transform workflows with enterprise AI. Founded in 2005 and headquartered in Redwood City, CA, Box serves global clients including AstraZeneca, JLL, Morgan Stanley, and Nationwide, with offices across the US, Europe, and Asia.

Role Overview

We seek a highly motivated EMEA Sales Ops Manager to support our GTM functions, reporting to the EMEA Ops Director. This role involves strategic, technological, and data-driven initiatives to enhance sales and marketing effectiveness, requiring collaboration across teams to drive growth and operational excellence.

Key Responsibilities

1. Develop annual GTM strategies, including territory design and quota setting.
2. Lead weekly ARR forecasting with sales leadership, ensuring accuracy and adoption.
3. Optimize SaaS tools like LinkedIn Sales Navigator, ZoomInfo, DemandBase, Gong, and Bombora.
4. Design and execute multi-touch campaigns in Outreach, collaborating with Sales & Marketing.
5. Advocate for and implement improvements to variable compensation plans.
6. Co-develop and manage SPIFFs for the EMEA region with Sales & Strategy teams.
7. Lead pipeline generation activities, analyzing funnel metrics and attribution.
8. Promote MEDDIC sales methodology and pipeline hygiene standards.
9. Support sales reporting and analytics needs in partnership with Business Analytics.
10. Implement scalable processes to improve efficiency, data integrity, and reporting infrastructure.
11. Collaborate with global GTM Operations teams, including M.Ops, CS.Ops, and others.
12. Leverage AI to improve GTM operations and business performance.
13. Lead CRM enrichment initiatives to enhance prospecting efforts.

Candidate Profile

• Approximately 3-5 years in a RevOps or similar role supporting Marketing, Lead Generation, & Sales teams.
• Strong understanding of SaaS operations, including both seat and consumption models.
• Experience with pipeline management, sales forecasting, and metrics analysis.
• High adaptability in dynamic environments with an innovative mindset.
• Excellent communication skills for influencing and clarity.
• Proficiency in SFDC, Excel, and Tableau for data analysis and reporting.
• Ability to develop and present investment proposals to executives.
• Hands-on experience supporting front-line sales and marketing teams.
• Experience in campaign and marketing operations is a plus.

Benefits

• Comprehensive package including pension, medical, dental, wellness programs, and generous vacation policy.
• Office located at White Collar Factory, Old Street, with additional European offices.
• Company culture emphasizes community and in-person collaboration, with a minimum of 2 days/week in the office.

Additional Information

Role is mid-senior level, contract-based, within the Sales and Business Development field, supporting the Marketing Services industry. We are an equal opportunity employer committed to diversity and inclusion.