Sales Operations Manager

Insight Enterprises; Manchester; On-site; GBP 60,000 - 90,000; Full time

Job summary

Insight Enterprises in Manchester is seeking a seasoned Sales Operations Manager to maximise sales productivity within a fast-paced tech environment. You will own forecasting, planning, and governance, and partner with Sales leadership to ensure disciplined pipeline management.

This role drives data integrity across CRMs and ERPs, develops reporting packs and dashboards, and leads process improvements and territory optimization across the region.

Qualifications

• Extensive experience in Sales or Revenue Operations.
• Strong data analysis and reporting skills.
• Experience with forecasting, planning, and pipeline management.

Responsibilities

• Own forecasting cadence across pipeline, backlog, and bookings.
• Monitor pipeline health and provide actionable insights to leadership.
• Develop and maintain dashboards, QBRs, and executive summaries.
• Drive planning, quota setting and territory optimisation with sales leadership.
• Oversee data integrity in CRM/ERP systems and advocate best practices.

Skills

Sales operations

Revenue operations

CRM systems

Excel

Tools

CRM systems

ERP systems

Microsoft Excel

Job description

Insight is a Fortune 500-ranked global provider of hardware, software, cloud, and services, helping clients design, implement, and manage technology solutions for today while enabling transformation for tomorrow.Sales Operations is a critical enabler of Insight’s commercial performance. The function drives efficiency, scalability, and data-driven decision-making across the sales organisation by optimising processes, systems, and governance.The Sales Operations Manager is responsible for maximising sales productivity and effectiveness within a defined business segment by owning forecasting, planning, performance management, and operational execution. This role partners closely with Sales Leadership and cross-functional teams to ensure disciplined pipeline management, accurate forecasting, and continuous process improvement.Key ResponsibilitiesForecasting & Pipeline ManagementOwn forecast cadence, ensuring accuracy, consistency, and transparency across pipeline, backlog, and bookingsMonitor pipeline health and conversion trends; proactively identify risks and opportunitiesPerformance Management & AnalyticsAnalyse sales performance metrics and deliver actionable insights to Sales DirectorsDevelop and maintain reporting packs, including QBRs, dashboards, and executive summariesSupport resource allocation and territory optimisation through data-driven recommendationsPlanning & GovernanceSupport annual planning, quota setting, and target allocationDrive account planning discipline and execution in partnership with sales leadershipProvide forward-looking insights for budgeting and operational planning cyclesData & Systems OwnershipEnsure data integrity across CRM and ERP systems to enable accurate reporting and forecastingOversee system adoption, usage standards, and continuous process optimisationManage and resolve sales operations workflow issues and escalationsProcess OptimisationIdentify inefficiencies across the sales lifecycle and implement scalable, standardised processesDrive operational excellence initiatives across the region (e.g., EMEA alignment)Establish and enforce best practices for deal management, renewals, and pipeline hygieneLeadership & Stakeholder EngagementPartner with Sales Directors/Managers to drive execution against strategic prioritiesInfluence senior stakeholders through data-backed insights and recommendationsLead and develop a high-performing sales operations capabilityQualifications & ExperienceStrong experience in Sales Operations, Revenue Operations, or commercial strategy rolesAdvanced proficiency in CRM/ERP systems and Microsoft Office (especially Excel)Strong analytical capability with experience translating data into business impactProven ability to operate in a fast-paced, deadline-driven environment with high attention to detailExcellent stakeholder management skills, with the ability to influence senior leadershipAbout Insight:We believe that by giving you the freedom to think big and empower you to reach your full potential, together we will achieve the best outcomes. Along with excellent benefits and a compelling reward package, we offer the opportunity to work in a supportive environment with a high level of autonomy and creativity - there’s a reason our average employee tenure is over 6 years.We strive to display our three core values of Hunger, Heart and Harmony every day. They represent and drive who we are here at Insight and by doing so we are doing amazing things. Insight started in a garage in 1988 and it is through harnessing our three core values that two brothers, Eric and Tim Crown, steered Insight to the Fortune 500 company it is today. We are now a Global IT Services and Solutions business, passionate about helping customers and the real people who sit behind them.Application Details:Insight is an equal opportunity employer, and we are committed to achieving diversity and equality within our organisation. We seek out people from diverse backgrounds and encourage you to apply.We will endeavour to contact you within five business days, should we feel your profile is a good match for this role. If you do not hear from us within this timeframe, please presume that on this occasion, your application was not successful.A full job description will be provided upon application.Insight is committed to providing equal opportunities for all applicants and recognizes and values the unique talents and perspectives which individuals with disabilities bring to our workplace and we encourage them to apply. Any information provided regarding changes or adjustments will be kept confidential and used solely for the purpose of ensuring all our candidates can perform at their very best during the recruitment process.