Sales Operations Manager

Toucanberry Tech; London; Remote; GBP 30,000 - 60,000; Part time

Job summary

A boutique software consultancy is seeking a proactive Sales Operations Manager to lead its sales and marketing operations. This fully remote, part-time role involves building and managing CRM systems, developing content distribution strategies, and enhancing sales workflows. Ideal candidates will possess expertise in B2B operations, be self-starters, and demonstrate strong organizational skills. Flexibility and autonomy are key in this role as you help optimize processes and engage with high-value prospects.

Qualifications

• Proven experience building a CRM/pipeline system from the ground up.
• Experience in B2B sales or marketing operations, preferably within consultancy or tech.
• Highly organized and professional, with the ability to manage senior executive interactions.

Responsibilities

• Build and own the CRM system, designing and implementing a pipeline management process.
• Develop and execute a content distribution schedule for LinkedIn and email.
• Coordinate with external business development partners and qualify inbound opportunities.

Skills

Sales Operations

B2B Marketing

CRM Management

Process Improvement

Data Analysis

Tools

Attio

Job description

Sales Operations Manager (Contract)

Fully Remote Part-Time (3 days/week, flexible hours) Outside IR35

Who We Are

Toucanberry Tech is a boutique software consultancy delivering high-impact solutions for global life reinsurers in Bermuda.

The Opportunity

As we grow, we need a proactive, experienced Sales Operations Manager to become the backbone of our commercial function. Your mission is to own the operational side of our sales and marketing efforts, building and managing the systems that ensure nothing falls through the cracks.

This isn't a supporting role where you take instructions; you will be the one who organises us, freeing up the team to focus on high-value client conversations and delivery.

What You'll Do

• Build and own our CRM system (we use Attio), having designed and implemented a pipeline management process from scratch before.
• Develop and execute a content distribution schedule, repurposing our insights for LinkedIn and email, tracking engagement, and managing our sales assets.
• Coordinate with our external business development partners and qualify inbound opportunities, ensuring our senior team engages with the best prospects.
• Proactively suggest process improvements, explore new tools, and find better ways to enhance our workflow and efficiency.

Who You Are

• An experienced B2B Sales or Marketing Operations professional, ideally from a consultancy, tech, or data background (Ideally finance or reinsurance)
• A proactive and inquisitive self-starter. You thrive on autonomy, love figuring out new tools, and can hit the ground running with minimal hand-holding.
• Highly organised and professional. You understand the nuances of a high-trust, relationship-driven sales process where interactions are with senior executives.

You have proven experience building a CRM/pipeline system from the ground up.