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Sales Operations Manager

TieTalent

London

On-site

GBP 50,000 - 60,000

Full time

7 days ago
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Job summary

A fast-growing B2B media and events company is seeking a Sales Operations Manager. This role focuses on performance management rather than direct people management, emphasizing data-driven insights and improving sales efficiency. Candidates should have strong analytical skills, experience with CRM systems, and a collaborative mindset, with benefits including competitive salary and performance bonuses.

Benefits

Competitive basic + uncapped OTE
20 days holiday rising to 25 after one year
Birthday off + 3 days over Christmas
Private Medical Insurance
Pension Scheme
Gym membership discounts
Summer hours, dress-down Fridays
Professional development budget

Qualifications

  • Minimum 3–5 years experience in B2B sales or sales operations.
  • Excellent understanding of CRM systems.
  • Confident with Excel and reporting platforms.

Responsibilities

  • Monitor individual and team sales performance.
  • Ensure accurate CRM usage and pipeline forecasting.
  • Collaborate with Heads of Sales for performance reporting.

Skills

Analytical mindset
Commercial instinct
CRM systems knowledge
Excel proficiency
Cross-functional collaboration
Organizational skills

Tools

HubSpot
Salesforce

Job description

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About

Sales Operations & Performance Manager

Salary: £50,000 base + up to £10,000 performance bonus

Our client is a fast-growing B2B media and events company operating in the logistics, supply chain, robotics and automation sectors. They produce some of the industry's most dynamic exhibitions across the UK, USA, MEA, and APAC.

They are now looking for a Sales Operations & Performance Manager who will play a critical role in improving the structure, efficiency, accountability and overall results of the sales organisation. This is not a people-management role, but rather a performance management role: driving systems, data, insight and process adoption across a high-activity sales team.

Responsibilities

  • Monitor individual and team sales performance against targets and activity KPIs
  • Track conversion metrics across product lines and campaigns
  • Ensure accurate CRM usage and pipeline forecasting
  • Collaborate with Heads of Sales to deliver performance reporting and trend analysis
  • Identify gaps in execution and lead weekly pipeline health reviews
  • Own incentive tracking and commissions reporting
  • Support onboarding and ongoing training for sales team
  • Work with Marketing and Product teams to ensure lead flow and feedback loops are working

Experience

  • Minimum 3–5 years experience in B2B sales or sales operations
  • Strong commercial instinct with analytical mindset
  • Excellent understanding of CRM systems (HubSpot, Salesforce or similar)
  • Confident working with Excel, reporting platforms, and sales incentive models
  • Calm under pressure, structured, and relentlessly organised
  • Comfortable working cross-functionally and influencing without authority

Benefits

  • Competitive basic + uncapped OTE
  • 20 days holiday rising to 25 after one year
  • Birthday off + 3 days over Christmas
  • Private Medical Insurance
  • Pension Scheme
  • Gym membership discounts
  • Summer hours, dress-down Fridays
  • Professional development budget

Nice-to-have skills

  • HubSpot
  • Salesforce
  • London, England

Work experience

  • Product Owner / Product Manager
  • Business Developer / Sales Development Representative

Languages

  • English

Seniority level
  • Seniority level
    Mid-Senior level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Sales and Business Development
  • Industries
    Technology, Information and Internet

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