Sales Operations Manager

H2O Recruitment & Training Services Ltd; Birmingham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading recruitment firm in Birmingham is seeking a Sales Operations Manager to lead a team towards strategic growth. This role involves mentoring staff to achieve revenue targets, driving new business, and ensuring excellent service delivery. Ideal candidates will have a strong sales background, leadership skills, and a passion for team development. A competitive salary and commission structure are offered, along with growth opportunities.

Benefits

Competitive salary

Commission/bonus structure

Car allowance

Clear progression path

Autonomy to lead

Qualifications

• Proven track record in sales management.
• Demonstrable success in growing new business.
• Strong leadership and coaching skills.

Responsibilities

• Lead and mentor a team to exceed revenue targets.
• Drive new business through strategic client engagement.
• Ensure excellence in service delivery and compliance.

Skills

Sales management

Team leadership

Client engagement

Strategy development

CRM proficiency

Communication skills

Negotiation skills

Job description

Are you an experienced leader with a passion for driving performance and building high-performing sales teams? My client are looking for a Sales Operations Manager to lead, inspire and deliver strategic growth within their recruitment division.

The Opportunity

This is a hands-on, leadership position where you’ll manage a team of Recruitment Consultants, Team Leaders and Trainees to deliver consistent revenue growth. You’ll combine sales strategy with strong operational oversight to ensure the team hits performance targets while delivering a best-in-class service to clients and candidates alike.

What You’ll Be Doing

Leading and mentoring a team to meet and exceed monthly and annual revenue targets

Driving new business through strategic client engagement and proactive sales activities

Building strong client relationships across the sectors

Managing pipelines, forecasting performance, and contributing to business planning

Ensuring excellence in service delivery, compliance, and team development

Collaborating closely with the Director to align operations with broader strategic goals

The monitoring and control of all overheads and cost of sales.
To carry out all appraisals and reviews in line with company guidelines.
To ensure all new recruits are fully inducted in the program and continually reviewed, coached and developed.
Hold weekly meetings to ensure staff are fully informed and focused on the targets and general direction of their branch.
Set and review individual’s and teams sales, activity and revenue targets on both a weekly and monthly basis in line with company targets and objectives.
What We’re Looking For

Proven track record in sales management

Demonstrable success in growing new business and developing high-performing teams

Strategic thinker with hands-on sales capability

Strong leadership, coaching and people development skills

Commercially astute with excellent communication and negotiation skills

Proficient in CRM systems and comfortable with reporting and metrics

What’s in It for You

Competitive salary + commission/bonus structure, Car allowance

Clear progression path and influence over business direction

Dynamic, ambitious working environment with autonomy to lead

Opportunity to shape and scale a growing division