Sales Operations Lead – Territory Design & Management

monday.com; London; On-site; GBP 60,000 - 90,000; Full time

Job summary

monday.com is seeking a Sales Operations Lead to enhance growth through effective territory design and data management. This pivotal role involves leading territory planning, ensuring data quality, and collaborating with cross-functional teams to optimize sales strategies. Ideal candidates will have extensive experience in sales operations, a strategic approach, and superior stakeholder management skills.

Qualifications

• 6+ years of Sales Operations or Revenue Operations experience, preferably in B2B SaaS.
• Proven track record in territory management and policy design.
• Experience in managing data quality and enrichment.

Responsibilities

• Lead territory planning and management across sales teams.
• Own and maintain commercial data infrastructure in Salesforce.
• Provide regular reports on territory performance.

Skills

Analytical Skills

Stakeholder Management

Data Quality Management

Strategic Mindset

Tools

Salesforce

Google Sheets

Excel

Looker

Tableau

Job description

Sales Operations Lead – Territory Design & Management

Revenue Operations London, UK

We’re looking for a highly analytical and strategic Sales Operations Lead to join our Revenue Operations team. In this role, you’ll be responsible for leading the design, implementation, and ongoing management of sales territories across our go-to-market teams. This role is critical in ensuring equitable and efficient territory allocation to maximise sales productivity and drive revenue growth.

Key responsibilities:

• Lead and manage the territory planning process across markets and sales teams, aligning with business strategy and growth targets.
• Lead the creation, implementation, and governance of Rules of Engagement (RoE) and account ownership policy to ensure clarity and consistency around multi-rep involvement, opportunity ownership, and customer handoffs.
• Own and maintain our commercial data infrastructure: drive ongoing data enrichment, cleaning, and accuracy of account and opportunity data in Salesforce.
• Partner with CRO Leadership to align on territory strategy and resource allocation.
• Partner with cross-functional teams to ensure alignment between systems, policies, and execution.
• Provide regular reporting and insights on territory performance and coverage gaps.
• Manage quarterly and annual territory planning cycles.

Your Experience & Skills

• 6+ years of experience in Sales Operations or Revenue Operations (B2B SaaS preferred).
• Proven track record in territory management and policy design.
• Proven experience managing and improving data quality and enrichment processes.
• Expertise in Salesforce, Google Sheets/Excel, Looker/Tableau.
• Strong stakeholder management skills, with the ability to influence senior leadership.
• Strategic mindset with a hands-on approach.
• Comfortable working in a fast-paced, scaling environment with high ambiguity.

We believe in equal opportunity.

monday.com is an equal opportunity employer and bans discrimination and harassment of any kind. We are committed to providing a workplace free of discrimination and harassment, and all qualified applicants will be considered regardless of personal characteristics. We encourage candidates from all backgrounds to apply, regardless of race, religion, national origin, ethnicity, sexual orientation, gender identity, age, marital or parental status, disability, or any other protected status.

We are also committed to providing access and reasonable accommodations for applicants with disabilities. If you require accommodation during the recruitment process, please contact [e-mail]. All requests are treated confidentially.

Meet the Revenue Operations team

The Revenue Operations team is the driving force behind monday.com’s growth, empowering our client-facing teams to achieve their goals efficiently. We are action-driven, goal-oriented process builders, serving as the architects of our operational success.