Sales Operations Lead

Madfish; United Kingdom; Remote; GBP 80,000 - 100,000; Full time

Job summary

A fast-growing Web3 company in the UK is seeking a strategic Sales Operations Lead to drive sales performance and manage outreach strategies. With a fully remote setup and flexible hours, you will collaborate with cross-functional teams and lead a high-performing sales engine. Ideal candidates will have over 5 years of experience in sales management and a strong understanding of B2B sales processes.

Benefits

Competitive compensation

Performance-based bonuses

Flexible hours

Cutting-edge product team collaboration

Qualifications

• 5+ years in sales management, sales operations, or a performance-driven sales leadership role.
• Proven ability to build structured processes and manage sales performance at scale.
• Strong understanding of outbound strategies and outreach funnels.

Responsibilities

• Drive and own the structure and performance of the full sales cycle.
• Develop and implement scalable systems for outreach, lead management, and pipeline tracking.
• Conduct performance analysis and regular reviews to keep the team on track.

Skills

Sales management

Performance-driven leadership

Communication skills

Outbound strategies

Analytics

Tools

HubSpot

Job description

We’re looking for a strategic and performance-driven Sales Operations Lead to become the backbone of our sales team. If you thrive on structure, live for metrics, and know how to lead a team without selling yourself — we want to hear from you!

We are a fast-growing Web3 company building infrastructure for real-world asset tokenization and investment onboarding. Operating at the intersection of blockchain, crowdfunding, and traditional business, we’re unlocking new capital opportunities for both founders and investors.

Ready to take operational ownership of a high-performing sales engine? Apply now! 🚀

🧭 Strategy & Leadership

• Drive and own the structure and performance of the full sales cycle
• Develop and implement scalable systems for outreach, lead management, and pipeline tracking
• Translate business goals into clear sales processes and metrics
• Lead the sales team through goal setting, daily standups, retros, and 1:1s
• Collaborate cross-functionally with marketing and delivery to ensure alignment and consistency

⚙️ Execution & Management

• Manage outreach strategy — both cold and warm — and constantly iterate on what works
• Own and evolve CRM architecture, workflows, and dashboards
• Conduct performance analysis and regular reviews to keep the team on track
• Organize and lead all Delivery Calls with clients and internal teams
• Oversee hiring, onboarding, and performance coaching of sales reps
• Ensure clear documentation of all sales processes and playbooks

📊 Analytics & Optimization

• Analyze data and create insights that drive better decision-making
• Identify bottlenecks in the funnel and solve them with actionable initiatives
• Sync regularly with marketing to align outreach quality with campaign insights
• Maintain a clear feedback loop between sales and delivery teams

✅ Requirements

• 5+ years in sales management, sales operations, or a performance-driven sales leadership role
• Proven ability to build structured processes and manage sales performance at scale
• Strong understanding of outbound strategies and outreach funnels (cold, warm, hot)
• Excellent communication and leadership skills — you know how to rally a team
• Experience working with B2B SaaS or tech-driven companies
• Upper-Intermediate English or higher — for client communication and team coordination

🎯 Preferred Qualifications

• Experience working in Web3, SaaS, or Fintech
• Strong background in CRM (HubSpot) and analytics tools
• Previous success building or scaling a remote sales team

💰 What We Offer

• Competitive compensation with performance-based bonuses
• Fully remote setup and flexible hours
• A key leadership role in a cutting-edge Web3 product team
• High-level collaboration with founders and strategic stakeholders