Sales Operations Lead

Gumtree; London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

Join Gumtree as a Sales Operations Lead and play a pivotal role in transforming one of the UK's most iconic digital brands. With responsibilities including improving Salesforce and optimizing sales processes, this position offers an exciting opportunity to contribute to the company's growth. A collaborative team culture awaits, along with competitive compensation and opportunities for professional growth.

Benefits

Competitive salary and annual bonus

Brilliant perks across health, wealth, and financial wellbeing

Collaborative and inclusive team culture

Qualifications

• Proven experience in Sales or Revenue Operations.
• Strong Salesforce Administration skills including workflows and reporting.
• Excellent communication and stakeholder management skills.

Responsibilities

• Own and improve the Salesforce platform.
• Drive process improvements and optimize tools for sales functions.
• Work closely with cross-functional teams to enhance operational efficiency.

Skills

Sales Operations

Salesforce Administration

Stakeholder Management

Analytical Mindset

Continuous Improvement

Job description

Are you ready to shape the future of one of the UK’s most iconic digital brands? At Gumtree, we’re on a mission to transform our platform into a modern marketplace for the Home, making every transaction effortless and secure. As a Sales Operations Lead, you’ll be joining a passionate team at the heart of our scale-up. You’ll play a key role in supporting our B2B team, owning and improving our Salesforce platform, driving process improvements, and optimizing tools and systems to meet the needs of our sales and customer service functions. Join us and play a key role in shaping the future of Gumtree.

Location: London, UK (Hybrid – 3 days in the office)

About the Role

Reporting to the Head of B2B Commercial, you’ll be instrumental in supporting our B2B team, owning and improving our salesforce platform, driving process improvements, and optimizing tools and systems to help Gumtree achieve its commercial objectives.

As the Sales Operations Lead, you will work closely with cross-functional teams, including sales, product, customer service and marketing, to improve operational efficiency, launch new products and features, and ensure the sales team operates at peak efficiency. You will be the go-to expert for Salesforce, ensuring it is fully leveraged to meet the needs of the sales and customer service organization.

You’ll be equally adapt being hands on to maintain, develop and launch new features, while also working with our salesforce dev team to transform our systems into a world class B2B and Customer Service platform.

What’s in it for you?

• An exciting opportunity to join Gumtree as we embark upon a journey of growth and transformation.
• A business with purpose – we are on a mission to make buying and selling safer, simpler and more enjoyable.
• A collaborative, inclusive, and high-performing team culture.
• A competitive salary and annual bonus with brilliant perks across health, wealth and financial wellbeing.

What are we looking for?

• Proven experience in Sales or Revenue Operations.
• Strong Salesforce Administration skills (including workflows, reporting, and integrations)
• Excellent communication and stakeholder management skills.
• Analytical mindset with a passion for continuous improvement.
• Familiarity with CPQ systems and Livechat/Chatbot tools is a plus.

About Us

Gumtree is one of the UK’s most popular online classifieds platforms, connecting millions of people every month to buy, sell, and trade. Our vision is to be the go-to marketplace for the Home, making every transaction effortless and secure.
We’re embarking on an exciting transformation to revolutionise this much-loved platform into a cutting-edge, modern marketplace where buying and selling is safer, simpler and more enjoyable for everyone. This is your opportunity to join a dynamic team at the forefront of reshaping a household name for the digital age. Together, we’re redefining how communities connect and trade, building a platform that’s ready for the future.
At Gumtree, we don’t just offer jobs; we offer journeys. We empower our employees to make a personal impact in a trusting, and authentic culture. Experience a passionate team, where high performance and growth are fueled by the power of teamwork and genuine connections.

Join us and play a key role in shaping the future of Gumtree.