Sales Operations Lead

TN United Kingdom; London; On-site; GBP 45,000 - 75,000; Full time

Job description

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Sales Operations Lead (Maternity Cover 14 months)

INEOS Automotive – Built for More

Story so far

Since we started our journey to build a no-nonsense 4X4, we’ve come a long way. We’ve established INEOS Automotive as a serious contender in 4X4 development and manufacturing. We’ve partnered with some of the biggest names in the automotive industry. We’ve progressed from vision to prototype, secured a world-class production facility and delivery team, and delivered Grenadiers worldwide. We are also building our double cab pickup, the Quartermaster.

People and Culture

At INEOS, we believe that "easy" never changed anything. Whether in manufacturing, science, engineering, or energy, and certainly not in elite sport, we tackle every challenge head-on. We help extraordinary athletes achieve extraordinary things. We know that making positive change requires grit, rigour, and humour. Our Automotive team comprises around 1500 employees, across 10 locations and 44 nationalities. We are an international team working together to challenge the ordinary.

If this sounds like you, let’s talk.

Role Overview

The Sales Operations Lead is responsible for overseeing and optimizing all sales operations processes, including tracking and reconciling retailer bonuses. The role involves coordinating with third-party providers, such as registration authorities, to ensure system updates are efficiently launched with minimal impact on daily operations. The ultimate goal is to streamline sales processes, enhance customer satisfaction, and support the achievement of the company’s global sales objectives.

Key Duties

• Support management of the Demo Programme by providing regular reporting and analysis to ensure the correct vehicle mix, volume of demonstrators, and high customer satisfaction during test drives.
• Ensure internal fleet and prototype units are registered and insured promptly and accurately.
• Liaise with local authorities to ensure vehicle registration systems operate efficiently and system updates are planned and executed on time.
• Manage sales operations performance, including invoicing retail partners, handling customer contracts, payment requests, and relevant documentation.
• Maintain master data quality in SAP for the sales team (e.g., updating sales margins/bonuses).
• Assist in producing and distributing bulletins and communications to the retailer network for the global sales team.
• Document Sales Operations processes for use by Regional Sales teams and the wider organization.
• Ensure vehicle configurations in the order bank are up-to-date and maintained according to the latest feature list specifications, including mass-updates of existing orders.
• Reconcile and process payments of sales margins, commissions, and bonuses to the retailer network.

Candidate Profile

• Experience in the automotive industry/OEM is essential.
• Previous experience in a Sales Operations role is preferred.
• Good understanding of retail, wholesale, and production planning.
• Knowledge of global markets.
• Experience with SAP systems is desirable.

If you are interested and want to learn more, please apply with a cover letter supporting your application and any additional relevant information.

If successful, a team member will contact you to arrange an initial conversation.