Sales Operations Graduate

Worcester Bosch; Worcester; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading heating technology company is seeking a Sales Operations Apprentice in Worcester. This role offers hands-on experience in sales operations, focusing on lead generation and customer relationship management. Candidates should have a degree or equivalent and advanced Microsoft Office skills. Benefits include annual leave, performance bonuses, and professional development opportunities.

Benefits

25 days annual leave plus bank holidays

Company Performance Bonus eligibility

Enhanced pension contributions

Access to discounts via Perkbox

Employee Assistance Programme

Health & well-being support

Networking opportunities

Volunteering days

Qualifications

• Educated to a degree level or equivalent.
• Advanced level Microsoft Office skills (particularly MS Word and Excel).
• Excellent communication and interpersonal skills.

Responsibilities

• Generate and qualify leads.
• Coordinate and respond to customer requests.
• Prepare and execute sales proposals.
• Track and analyse sales data.
• Provide administrative support to the sales and merchant development teams.

Skills

Advanced level Microsoft Office skills

Excellent communication and interpersonal skills

Willingness to learn and take on new challenges

Education

Degree level education or equivalent

Job description

Company

We’re the nation’s favourite heating brand, here to warm up people’s homes, lives, and futures. From boilers, hybrids and heat pumps to solar thermal and smart controls, we’re giving our customers plenty of choice. With cutting-edge tech and research, we’re right in the thick of the drive for a better future of home heating. It’s not all tools and tech. People are the real heart of our company. We connect with our customers to deliver genuinely helpful support, and we care about our employees and give them enriching careers. We work hard, we work together, and we work with a cause – delivering brilliant customer support and exceptional engineering. As an organisation of more than 1,600 employees, we also take our role in the communities we serve seriously. From giving away free heating systems for community spaces, to our charity, education, and volunteer work – we’re no strangers to rolling our sleeves up, getting stuck in, and helping out. If that sounds like something you’d like to be a part of, we’d love to meet you. Come and work at Worcester Bosch.

Role

Job Description: We are excited to offer you the opportunity to join our Sales Operation team as an Advanced Apprentice.

Purpose: The purpose of the Sales Operations Graduate position is to provide the successful candidate with the knowledge, skills, and experience necessary to become a successful Sales Operations professional. The apprentice will work closely with the Merchant Channels team and the Sales Operations team to gain hands-on experience in all aspects of the sales operations process, from lead generation and qualification to customer relationship management and reporting. This position will provide the apprentice with the opportunity to learn from experienced professionals and develop the skills they need to succeed in a fast-paced and dynamic environment.

Scope: The Sales Operations Graduate role is part of the Sales Operations Department and reports to the Sales Systems & Business Optimisation Manager (TT/SGB-AD1). The apprentice also has an operational reporting line to the Merchant Channels Manager (TT/SGB-SD).

Key Deliverables

• Generate and qualify leads
• Coordinate and respond to customer requests
• Prepare and execute sales proposals
• Track and analyse sales data
• Provide administrative support to the sales and merchant development teams

Qualifications

Our ideal candidate must have:

• Educated to a degree level or equivalent.

Our ideal candidate should have:

• Advanced level Microsoft Office skills (particularly MS Word and Excel).
• Excellent communication and interpersonal skills.
• Willingness to learn and take on new challenges.

Right To Work: Please ensure you have valid Right To Work in the UK status for the duration of the contract term. This is a 2-year fixed term role.

Additional Information

Expected Start Date: ASAP. Please note that this date is advisory and can be flexible within reason.

Working Hours: 39 hours per week – standard working pattern of 08:00 – 17:00 Monday to Thursday and 08:00 – 16:00 Friday with a 1-hour lunch break.

Benefits

• 25 days annual leave per year plus bank holidays (pro-rata for your first year)
• Eligibility for our Company Performance Bonus (up to £2,000 gross per annum)
• Enhanced pension contributions
• Access to the Perkbox and My Benefits platforms giving access to discounts, group income protection and death in service benefits
• Employee Assistance Programme and Virtual GP
• Discounts on products from across the Bosch Group
• Subsidised onsite café and canteen
• Health & well-being support including: over 200 trained mental health first aid champions
• Access to Bosch Social Club membership offering you and up to 5 friends and family discounts on excursions and events
• Volunteering days
• Policy to support growing families
• Access to self-service training platform containing over 200 Bosch approved programmes
• Networking opportunities across Bosch UK including a mentoring programme
• And more!