Sales Operations Executive - Maternity Cover

Corpay; Greater London; On-site; GBP 32,000 - 44,000; Full time

Benefits offered by this job

4 X Life insurance

Pension scheme - 5% employer

Private Healthcare

25 days Holiday (plus Holiday Buy/Sell

Access to LinkedIn learning

Free rewards and discounts via Gratdu‌

Job summary

Corpay is seeking a Sales Operation Executive on a maternity cover contract for 1 year in our Cross Borders division, based at the Moorgate office in London. You will manage end-to-end client onboarding, collaborate with Sales and Compliance, and ensure regulatory requirements are met while delivering a positive client experience.

You will liaise with KYC/AML teams, maintain Salesforce records, and contribute to process improvements in a fast-paced FX environment.

Qualifications

• Strong organisational and multitasking abilities.
• Clear communication and stakeholder management.
• High attention to detail and accuracy.
• Ability to work cross-functionally with Sales and Compliance.
• Problem-solving mindset with a proactive approach.
• Familiarity with KYC/AML processes preferred.
• FX environment experience beneficial.

Responsibilities

• Managing onboarding for new clients from handover to approval.
• Primary contact for onboarding queries, ensuring timely communication.
• Coordinate with Sales to gather and review docs before Compliance.
• Present compliance with a complete onboarding pack for KYC review.
• Collaborate with Compliance (KYC/AML) to meet regulatory requirements.
• Deliver high-quality service and positive first impressions for new clients.
• Guide clients on onboarding requirements and timelines.
• Maintain accurate Salesforce records and monitor timelines.
• Identify and resolve onboarding bottlenecks to improve efficiency.

Skills

Organisational skills

Multitasking

Communication

Stakeholder management

Attention to detail

Cross-functional collaboration

Problem-solving

KYC/AML awareness

FX awareness (beneficial)

Tools

Salesforce

Job description

Your role

What you’ll be doing

What We Need

Corpay is currently looking to hire a Sales Operation Executive on a maternity cover contract for 1 year within our Cross Borders division. This position falls under our Payments line of business and is based in our London (Moorgate) office. In this role you will play a key role in ensuring a smooth and efficient client onboarding process. Working closely with Sales and Compliance teams, you will support the end-to-end onboarding journey, ensuring all regulatory requirements are met while delivering positive client experience. You will report into the Commercial Director EMEA and regularly collaborate with other teams within the office.

How We Work

As a Sales Operation Executive you will be expected to work from our London office. Corpay will set you up for success by providing:

• Assigned workspace in the Moorgate office
• Company-issued equipment
• Formal, hands-on training

Role Responsibilities

• Managing and coordinate the onboarding process for new clients from initial handover through to approval.
• Acting as the primary point of contact for onboarding queries on the cases you manage, ensuring clear and timely communication.
• Working closely with Sales teams to ensure all required documentation is collected and reviewed before presenting to Compliance.
• Presenting compliance with a complete onboarding pack to enable a smooth KYC Review.
• Liaising with Compliance (KYC/AML teams) to ensure regulatory requirements are met efficiently.
• Delivering a high standard of service, ensuring a positive first impression for all new clients.
• Providing clear guidance to clients on onboarding requirements and timelines.
• Supporting retention by ensuring a smooth and professional onboarding journey.
• Maintaining accurate records within Salesforce.
• Monitoring onboarding timelines and escape delays where necessary.
• Looking continuously for ways to improve onboarding processes to enhance client experience and operational efficiency.
• Being able to proactively identify and resolve onboarding bottlenecks.

Qualifications & Skills

• Strong organisational and multitasking abilities
• Strong communication and stakeholder management skills
• High attention to detail and accuracy
• Ability to work cross-functionally with Sales and Compliance teams
• Problem-solving mindset with a proactive approach
• Familiarity with KYC/AML processes and regulatory frameworks preferred
• Experience within a FX environment is beneficial

Benefits & Perks

• 4 X Life insurance
• Pension scheme - 5% employer contribution
• Private Healthcare
• 25 days Holiday (plus Holiday Buy/Sell)
• Access to LinkedIn learning
• Free rewards and discounts via Gratitudes

#LI-WK1

#LI-Onsite

About Corpay

About Corpay

Corpay is a global technology organization that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments.

At Corpay, we are committed to fostering an inclusive and respectful workplace where employees are valued for their diverse perspectives, experiences, and contributions. We believe that diversity, equity, and inclusion strengthen our teams, drive innovation, and support our continued success globally.

As part of our hiring process, offers of employment may be subject to the successful completion of pre-employment screening conducted by an authorized third-party provider, in accordance with applicable laws and Corpay policies. Screening requirements may include employment references, identity verification, criminal record checks, financial or sanctions screening, and other background checks relevant to the role and permitted by local law.

Learn more about Corpay: https://www.corpay.com

Transparency & Compliance

Equal Opportunity Employer

Corpay is committed to providing equal employment opportunities to all applicants and employees. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), gender, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, marital status, genetic information, military or veteran status, or any other characteristic protected by applicable law. Corpay is committed to fostering an inclusive workplace where individuals are respected and valued for their diverse perspectives, experiences, and contributions. If you require reasonable accommodation during any part of the application or interview process, please notify a representative of the Human Resources Department.

Use of Artificial Intelligence in Hiring

Corpay may use artificial intelligence (AI) and other technology-enabled tools to support certain aspects of the recruitment process, such as application screening, candidate assessment, or interview scheduling. These tools are designed to enhance efficiency, consistency, and fairness throughout the hiring process. AI tools do not make final hiring decisions. All employment decisions involve human review. Corpay is committed to the responsible use of AI, including appropriate oversight and safeguards designed to support fair and unbiased outcomes.

Candidate Privacy Notice

For information about how Corpay processes personal information during the recruitment process, please review our Candidate Privacy Notice: https://www.corpay.com/privacy-policy.

Pay Philosophy

Corpay is committed to fair, equitable, and transparent compensation practices. Compensation decisions are based on objective, job-related factors including skills, experience, qualifications, and market benchmarks. Where required by applicable law, salary or compensation ranges will be included in the job posting or provided prior to the interview process, where required by applicable law. Additional compensation elements such as bonuses, incentives, benefits, or variable pay may apply where applicable.