Sales Operations Associate

NetJets; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading aviation company is looking for a Sales Operations Assistant in London. You will support the sales cycle, manage CRM data, and assist the sales team with proposals and lead tracking. The ideal candidate has a degree, 0-2 years of relevant experience, and is proficient in CRM systems and MS Office Suite. Join us to enhance your career in a dynamic environment.

Qualifications

• 0-2 years of experience in a related field.
• Experience in CRM/database usage is essential.
• Fluency in written and spoken English is required.

Responsibilities

• Support the sales cycle from start to finish.
• Manage and execute contracts for the card product line.
• Maintain knowledge of NetJets products and services.
• Assist sales team with leads and CRM management.

Skills

CRM/database usage

Fluency in English

MS Office Suite

Collaboration

Adaptability

Education

Degree level preferred

Job description

Purpose of Position

Support the sales cycle from start to finish by helping manage Sales operations.

Tasks and Responsibilities

• Acts as the internal knowledge expert for NetJets program information, lead capture, CRM database, and guides Sales Management in correctly identifying activity within the CRM system;
• Create and execute proposals for share, lease and card purchase and/ or trade based upon Owner/prospect need. Make recommendations based upon current availability, knowledge of cost structure and contractual terms using NetJets Contract management system to assess current inventory;
• Develop proposals, contracts, managing and maintaining the CRM database, and conducting other key administrative duties;
• Manage and execute contracts for the card product line;
• Execute and provide reporting to Sales and Marketing regarding lead handling and campaign responses providing insight into consumer responses and availability of consultants and executives regarding prospect follow-up;
• Maintain a solid understanding and up to date knowledge on NetJets products and services, business development initiatives and current NetJets event opportunities;
• Assist the sales team with incoming lead capture and enter potential clients into our CRM system. Responsible for assigning new leads to the relevant sales team;
• Research C-Level executives and High Net Worth Individuals with private aviation needs;
• Support the sales team with regards to segmenting, updating and managing key prospect information on the company’s CRM;
• Provide actionable information to the sales team (prospect biographies, company updates, contact details and decision-making process);
• Handle additional projects including but not limited to individual prospect mailings, prospect and event RSVP;
• Determine and coordinate best interaction with Owner Services, Finance and/or IT departments when necessary to gain more detailed information;
• Engage in any other support and administrative activity required by the sales teams or sales leadership;
• Leading all office related administrative duties including dealing with incoming and outgoing mail, managing office supplies and equipment, liaising with the Procurement department on any facility maintenance requests and the management of meeting rooms;
• Assist the Procurement team in ensuring Health & Safety requirements are met ensuring minimum exposure for the business;
• Other duties can be performed subject to being within the same professional career, considered related or functionally linked.

Certifications and Licenses

Years of Experience

0-2 years of experience

Core Competencies

• Strives for Positive Results
• Curiosity
• Collaboration
• Adaptability
• Service-Oriented

Knowledge, Skills, Abilities and Other (KSAOs)

• Educated to a degree level preferred;
• Minimum 1 years related work experience;
• Experience in CRM/database usage;
• Proficient in MS Office Suite;
• Fluency in the territory related language (written and spoken).