Sales & Operations Admin

Trades Workforce Solutions; Redhill; On-site; GBP 30,000; Full time

Job summary

A growing business in the construction equipment hire sector is seeking a Sales & Operations Administrator to join their team. The role involves managing customer enquiries, preparing and sending quotations, and maintaining accurate records. The ideal candidate will have a background in administration or customer service, strong communication skills, and be detail-oriented. This position offers a salary of £30,000 per annum and additional benefits including a generous holiday allowance and private healthcare after probation.

Benefits

30 days’ holiday

Daily paid lunch breaks

Company pension contribution

Annual bonus scheme

Private healthcare after probation

Qualifications

• Proven experience in administration, coordination, or customer service.
• Excellent verbal and written communication skills.
• Highly organized, accurate, and detail-oriented.

Responsibilities

• Manage customer enquiries, quotations, and order processing.
• Prepare and send accurate quotations to customers.
• Process contract orders and maintain sales records.
• Keep CRM systems and internal databases updated.
• Schedule jobs and prepare required paperwork.
• Support general office administration duties.

Skills

Administration experience

Communication skills

IT skills

Organizational skills

Customer service

Attention to detail

Job description

Job Title: Sales & Operations Administrator | Location: Redhill, Surrey | Salary: £30,000 per annum | Contract Type: Permanent | Working Hours: Monday to Friday, 08:30 – 17:00

Company Overview

Talented People are recruiting on behalf of a growing business within the construction equipment hire industry. This is an exciting opportunity for a proactive and detail-focused administrator to join a friendly, close-knit team supporting both sales and operations.

Role Purpose

To manage customer enquiries, quotations, and order processing while maintaining accurate records and scheduling jobs efficiently. This role plays a key part in delivering excellent service and ensuring smooth day-to-day operations.

Key Responsibilities

• Handle incoming phone and email enquiries from customers.
• Prepare and send accurate quotations and follow up to secure conversions.
• Process contract orders and maintain accurate sales records.
• Keep CRM systems and internal databases up to date.
• Schedule jobs and prepare the required paperwork.
• Support general office administration duties.
• Resolve customer queries relating to ongoing projects.
• Liaise with the Sales Manager and Operations teams to ensure timely project delivery.
• Contribute to improving office processes and workflows.
• Uphold company standards in communication, presentation, and teamwork.
• Support colleagues and promote a positive team culture.
• Ensure compliance with company policies and health and safety standards.
• Maintain confidentiality and professionalism at all times.
• Deliver high-quality customer service with a strong attention to detail.

Skills & Experience

• Proven experience in administration, coordination, or customer service.
• Excellent verbal and written communication skills.
• Strong IT and CRM system skills.
• Highly organised, accurate, and detail-oriented.
• Able to work in a fast-paced environment with multiple priorities.
• Experience in hoist hire or construction equipment hire is desirable.

Benefits

• £30,000 per annum
• 30 days’ holiday (including bank holidays)
• Daily paid lunch breaks
• Company pension contribution
• Annual bonus scheme
• Private healthcare after probation