Sales Office Team Leader

Hariley Solutions West Midlands; Oldbury; On-site; GBP 29,000 - 35,000; Full time

Job summary

A growing business in the electrical industry is seeking a Sales Office Team Leader in Oldbury. The role involves overseeing sales operations, managing team performance, and developing customer relations. The ideal candidate has experience in sales leadership, excellent communication skills, and a background in the electrical sector is advantageous. Offering a competitive salary and a supportive work environment, this position promises stability and growth opportunities.

Benefits

Quarterly company-wide bonus

Free onsite parking

Move to a new facility

Qualifications

• Proven experience as a Sales Office Team Leader or similar role.
• Experience within the electrical or cable management industry advantageous.
• Ability to present, influence, and engage effectively.

Responsibilities

• Oversee the day-to-day operations of the internal sales office.
• Manage and develop the sales team to achieve targets.
• Identify new opportunities in existing and new markets.

Skills

Sales management

Team motivation

Customer relationship management

Communication skills

Coaching and training

Tools

Microsoft Office

Social media platforms

Job description

Sales Office Team Leader - Oldbury | Up to £35,000 per annum

Hours: Monday to Friday, 8:30am-5:00pm (30-minute lunch)

Bonus: Quarterly company-wide bonus (at client's discretion)

Benefits: Free onsite parking | Moving to a brand-new, state-of-the-art facility near Christmas

About the Company

Our client is a well-established and growing business within the electrical industry, known for high-quality products and outstanding customer service. The internal sales team is skilled, motivated, and close-knit, and they are looking for a Sales Office Team Leader to support the Sales Director and elevate the team's performance.

The Role

As a Sales Office Team Leader, you will oversee the day-to-day operations of the internal sales office, including Order Entry, Quotation, and Sales Support teams. You'll motivate, coach, and develop the team while driving sales growth, hitting targets, and maintaining excellent customer relationships.

You will manage performance, deliver training, maintain sales data, and support the Sales Director in identifying new opportunities in existing and new markets.

Key Responsibilities

• Support the Sales Director and internal sales team with day-to-day management.
• Manage, motivate, and develop the sales team to achieve targets.
• Build and maintain strong customer relationships.
• Recruit, coach, and monitor team performance.
• Organise and maintain training and development records.
• Maintain and report sales data and customer trends.
• Manage quality control processes for the sales office.
• Identify new opportunities in existing and new markets.
• Confidently upsell company strengths and product ranges.
• Ensure excellent communication internally and with customers.

Requirements

• Proven experience as a Sales Office Team Leader or similar role.
• Experience within the electrical or cable management industry advantageous.
• Strong verbal and written communication skills.
• Ability to present, influence, and engage effectively.
• Proven track record of achieving sales targets and maintaining margins.
• Experience in a fast-paced environment.
• Proficient in Microsoft Office (Outlook, Excel, Word) and comfortable using social media platforms for business.
• Excellent telephone manner and communication skills.

Why You'll Love This Role

• Join a high-performing, close-knit sales team.
• Support and develop a skilled and motivated team.
• Friendly and supportive work environment.
• Exciting move to a new, state-of-the-art facility near Christmas.
• Stability, career progression opportunities, and quarterly bonuses.