Sales Office Supervisor

Chase Taylor; Sheffield; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading PVC manufacturer in Yorkshire is seeking a hands-on Sales Office Supervisor to lead their customer service team. The role involves supervising the sales office, managing customer relationships, and driving process improvements within a supportive team environment. The ideal candidate will bring experience in a similar supervisory role, strong communication skills, and a proactive, solution-focused mindset.

Benefits

Competitive salary

Supportive team environment

Development opportunities

Qualifications

• Experience in a customer service or sales office supervisory role.
• Strong communication and leadership skills.
• Organised, proactive, and solution-focused.
• Manufacturing or B2B background preferred.

Responsibilities

• Supervise and support the sales office team.
• Maintain strong customer relationships.
• Ensure timely responses to enquiries and orders.
• Identify and implement process improvements.
• Liaise with production and logistics for seamless service delivery.

Skills

Communication

Leadership

Organisational Skills

Proactive Approach

Problem Solving

Job description

We are working with a leading PVC manufacturer in Yorkshire, seeking a hands-on Sales Office Supervisor to lead the customer service team. You’ll be responsible for supervising and motivating the sales office, managing customer relationships, responding promptly to enquiries, and driving process improvements.

Key Responsibilities:

• Supervise and support the sales office team
• Maintain strong customer relationships
• Ensure timely, professional responses to enquiries and ordersIdentify and implement process improvements
• Liaise with production and logistics for seamless service delivery

Requirements:

Experience in a customer service or sales office supervisory role

Strong communication and leadership skills

Organised, proactive, and solution-focused

Manufacturing or B2B background preferred

Offering a competitive salary, a supportive team environment, and development opportunities.