Sales Office Administrator

Tennants Distribution Ltd; Manchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading chemical distributor in Manchester seeks a Sales Office Administrator to manage customer orders and support sales efforts. This full-time role requires excellent communication skills, a good level of IT literacy, and the ability to multitask effectively. Successful candidates will join a dedicated team committed to excellence in customer service.

Qualifications

• Ability to work as part of a team.
• Self-motivated and capable of managing time effectively.
• Good level of IT literacy with working knowledge of Microsoft programmes.
• Excellent telephone manner.

Responsibilities

• Input customer orders received via telephone and email.
• Deal with customer queries and complaints.
• Liaise and negotiate with customers.
• Assist account managers.
• Produce Certificates of Analysis when required.
• Direct incoming calls.
• Complete required paperwork and filing.
• Support sales representatives.
• Handle invoicing and ordering stocks.

Skills

Teamwork

Self-motivation

Time management

Multitasking

IT literacy

Communication

Tools

Microsoft Office Suite

Job description

Sales Office Administrator

Location: Manchester, M8 0GR

Salary: Competitive, DOE

Hours: 35 hours per week, Monday - Friday.

Contract: Full time, permanent.

About us

Tennants Distribution Ltd is a leading independent distributor of chemicals based in the UK. We are a subsidiary company of Tennants Consolidated Ltd and our origins go back to the late 1700's when the company was founded in Glasgow, Scotland. Today we are distributors for some of the world's major chemical companies stocking over 2,500 products in various packaging sizes and in many cases, we are able to offer product in intermediate bulk containers (IBC's) and bulk road tanker quantities

We are currently looking for a Sales Office Administrator to join our Manchester depot. You will be professional and safety conscious in your outlook, with a helpful and productive attitude.

Responsibilities

• Inputting customer orders received via telephone and email
• Responsible for dealing with customer queries and complaints
• Communicate, liaise and negotiate effectively with customers
• Communicate, liaise with and assist account managers
• Produce Certificates of Analysis / Certificates of Conformity and exchange notes when required
• Receive and direct all incoming calls
• Complete a range of required paperwork and filing
• Provide support to sales representatives
• Supporting the office with other administrative tasks, invoicing/credits and ordering stocks.

Detailed training will be given on all the above.

Requirements

• The ability to work as part of a team
• Self-motivated and capable of managing your time effectively
• The ability to multitask and prioritise ensuring all administration is kept up to date
• A good level of IT literacy with working knowledge of Microsoft programmes
• A good communicator with an excellent telephone manner

If you feel you have the skills and experience to be successful in this role then apply today! No agencies please