Sales & Marketing Staff

Cairn Group; North East; On-site; GBP 25,000 - 35,000; Full time

Job summary

Cairn Group is seeking a motivated Sales and Marketing Coordinator to enhance client partnerships and drive sales. This role involves supporting business development initiatives in a fast-paced hospitality environment, requiring strong communication and customer service skills. Join our team to help shape exceptional guest experiences while benefiting from extensive training and career advancement opportunities.

Benefits

Service Excellence Bonus

Real-Time Payment with Wagestream

Discounted stays across venues

50% off food and drinks

Spa Discounts

Exclusive shopping and cinema discounts

Career development programs

Superstar Awards

Long-Service Awards

24/7 Employee Assistance Programme

Qualifications

• Experience in a Food & Beverage outlet or similar is essential.
• Must demonstrate strong interest in customer requirements.

Responsibilities

• Develop new and existing client partnerships to ensure market share growth.
• Generate sales leads for business development from relevant channels.
• Assist with proposals and customer site visits.

Skills

Communication

Customer Service

Sales Skills

Marketing Skills

IT Skills

Education

Experience in Food & Beverage or similar

Job description

Hospitality Starts Here – Build Your Future with Cairn Group

Are you ready to grow your career in hospitality? At Cairn Group, we believe work should be rewarding, exciting, and full of opportunities to learn and develop. Whether you're creating unforgettable guest experiences or supporting your team, you'll be part of a friendly, supportive environment where your contributions are valued. With the opportunity to learn, develop, and be recognised, Cairn a place where you can build a career, you’re proud of.

About the role…

You will be the first point of contact for all new enquiries and will have strong communication skills and be a real people person. Principal duties will include:

• Develop new and existing client partnerships to ensure continued market share growth
• Receive and organise all bookings to the venue
• Identify and generate sales leads for business development from all relevant channels
• Assist with conversion for incoming enquiries by sending proposals and organising customer site visits
• Gain and maintain knowledge of local market trends and competitors
• Assist with Cairn Group key sales initiatives, promotional trade shows, exhibitions and client presentations as and when required
• Develop/implement sales marketing initiatives including social media selling

About you…

You will have previous experience working within a Food & Beverage outlet or similar.

You must be able to demonstrate real interest in customer requirements to effectively match our facilities, be passionate about delivering excellent customers service and be a team player who enjoys working together to exceed targets.

You will also have a positive attitude, good communication skills, a commitment to delivering a high level of customer service and a high level of IT skills and marketing skills, specifically social selling/websites.

About Us:

Cairn Group is a leading UK hospitality company with over 60 years of expertise in hotel acquisition, ownership, management, investment, and development. Our journey has been shaped by successful partnerships with global brands and a commitment to creating thriving, guest-focused properties.

At Cairn Group, our values - Respect, Integrity, Sustainability, and Excellence (RISE) - are at the heart of everything we do. We respect our team and guests, act with integrity, and invest in our people to build a sustainable future - for our business, our communities, and the planet. Every day, we work to deliver excellence, going the extra mile to create outstanding experiences for our guests.

Benefits:

• Service Excellence Bonus: Your hard work pays off. Service charge tips and gratuities add a well-earned boost to your pay check,
• Get Paid in Real-Time with Wagestream: Take control of your earnings. Track your pay live, access funds when needed, and get expert financial tips—all in real-time,
• Stay, Relax and Recharge: Enjoy discounted stays across our all our venues. Treat yourself or bring your friends and family along for a well-earned break,
• Delicious Discounts: Indulge a little with 50% off food and drinks across our hotels, bars and restaurants,
• Spa Discounts: Self-care matters! Treat yourself with exclusive wellness offers at our spas and leisure clubs,
• Retail, Cinema & Fun Discounts: Enjoy exclusive access to savings on shopping, cinemas trips and fun days out,
• Rise with Us: From apprenticeships to leadership programs, our development team is here to help you grow and reach your career goals,
• Superstar Awards: Your hard work deserves the spotlight! Each month we celebrate and reward our team members who showcase our values and bring hospitality to life,
• Long-Service Awards: Celebrate key milestones with us, starting from just one year of service—plus enjoy extra annual leave as a thank-you for your commitment.
• Recommend a Friend: Bring great people into the team and earn a bonus when they join!
• 24/7 Support: We’re committed to your wellbeing. Access our confidential Employee Assistance Programme anytime, anywhere.
• Pension Scheme: Plan for your future with our pension plan, designed to help you build long-term security.
• Year-Round Incentives: Enjoy fun incentives, exciting challenges, and surprise perks throughout the year!
• Bereavement Leave – When life gets tough, we ensure you have the time and support you need to be with your loved ones.

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