Sales & Marketing Administrator

Redwood Publishing Recruitment; Cambridge; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading not-for-profit organization based in Cambridge is seeking a proactive Sales and Marketing Administrator. This hybrid role involves engaging with customers, managing administrative tasks related to sales, and supporting marketing efforts. The ideal candidate has 2-3 years of experience in scientific publishing and possesses strong communication and organizational skills. The position offers competitive salary and benefits including 27 days holiday plus bank holidays.

Benefits

27 days holiday plus bank holidays

Private health check annually

Ample parking and bike storage

Qualifications

• 2-3 years of experience in scientific/academic publishing.
• Experience in marketing and/or customer relationship roles.

Responsibilities

• Assist customers with inquiries and support the sales process.
• Manage invoicing and licensing and quotation administration.
• Collaborate on targeted email campaigns and manage customer data integrity.
• Utilize Google Analytics and Power BI for usage reporting and analysis.
• Support sales managers with new customer proposals.

Skills

Customer service

Attention to detail

Organizational skills

Numeracy skills

Communication skills

Tools

Google Analytics

Power BI

Job description

Are you passionate about supporting scientific innovation? A leading not-for profit biological publishing organisation based in the Cambridge area are looking for a pro-active Sales and Marketing Administrator to play a pivotal role in their sales and marketing department. This role is 35hr per week and is a hybrid role, with three days in the office and two days working from home.

As the Sales and Marketing Administrator, you will be the first point of contact for many of the company’s customers, providing exceptional service while handling various administrative tasks.

Some of your responsibilities will include but are not limited to:

• Customer Service: Assist customers with inquiries and support the sales process.
• Contract and Licensing Activities: Manage invoicing and licensing and quotation administration.
• Marketing Administration: Collaborate with regional sales managers to prepare targeted email campaigns and manage customer data integrity.
• Reporting and Analysis: Utilise tools like Google Analytics and Power BI for usage reporting and analysis.
• Support sales managers with new customer proposals and administration related to sales agreements.
• Liaise with colleagues across departments to prioritise marketing activities.
• Develop and maintain a broad understanding of sales offers and marketing systems.
• Ensure data integrity of customer information.

We are looking for a confident and switched on individual with around 2-3 years’ experience ideally in scientific/academic publishing, preferably within a marketing and/or customer relationship role. You should have strong attention to detail, strong numeracy skills and a proactive approach. Great communication and organisational skills are a must for this role as is the ability to work under pressure, prioritise and meet deadlines.

Enjoy a competitive salary, 27 days holiday, plus bank holidays, private health check annually, ample parking and bike storage.

If you’re looking for a role that offers variety and the opportunity to broaden your experience and skills, we would love to hear from you!

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