Sales Manager - Sheffield

Volkswagen Group; Sheffield; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading automotive company is seeking a Sales Manager in Sheffield to lead the Parts Sales team. The role involves motivating the team to exceed sales targets, ensuring excellent customer service, and conducting performance reviews. Ideal candidates will have a strong B2B sales management background and a passion for customer service. This position offers a dynamic work environment within a well-recognized industry leader.

Qualifications

• Proven track record of managing a B2B sales team.
• Passionate about providing great customer service.
• Confident communicator able to build relationships.

Responsibilities

• Lead and motivate the Parts Sales Executive Team.
• Monitor sales performance and take corrective action.
• Plan promotional activities to meet sales targets.

Skills

Team management

Customer service

Communication

IT literacy

Sales focus

Tools

MS Office

Job description

As Sales Manager reporting to the Centre Manager, the TPS Sales Manager is responsible for managing and motivating the Parts Sales team to achieve and exceed sales targets whilst building and maintaining strong and lasting relationships with new and existing customers.

Responsibilities include:

• Lead, manage and motivate the Parts Sales Executive Team to achieve and exceed sales targets
• Continually monitor sales performance against set KPIs and take corrective action with the team to ensure KPIs and sales targets are met
• Plan and implement promotional activities and campaigns to enable sales targets to be met
• Maintain own product knowledge and awareness of competitor activity
• Conduct regular 1:1 performance reviews to monitor the achievement of individual KPI's, and provide developmental or corrective support where required
• Provide and maintain an excellent level of service to customers via the team
• Monitor delivery schedules to help maintain and improve service levels
• Conduct business with the highest level of integrity and professionalism
• Ensure the proper and accurate use of all business systems throughout the team
• Ensure compliance with business standards and processes, financial, legal, warranty and ethical guidelines

Requirements:

• A proven track record of Sales Team management experience gained in a B2B environment and the ability to lead, manage and motivate a team of Parts Sales Executives
• Passionate about providing a great customer service experience
• A confident and capable communicator who can build strong relationships with all key stakeholders and clients
• High degree of IT literacy and a proficient user of MS Office
• Sales focussed
• Results orientated
• A passion or interest in the automotive industry or providing great customer service

About TPS:

TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, ŠKODA, Volkswagen passenger cars and Commercial Vehicles.

TPS is a national network of TPS Centres with a 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development.