Sales Manager - Reefer

CMA CGM; Liverpool; On-site; GBP 40,000 - 80,000; Full time

Job description

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CMA CGM | ABOUT US

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.

Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group's shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

JOB PURPOSE

As the Reefer Sales Manager, you will drive the growth of our Reefer segment by developing and executing a targeted commercial strategy. You will oversee all reefer sales activities, identify market opportunities and strengthen customer relationships to maximize both revenue and market share. This role requires close collaboration with internal teams including Sales Support, Customer Care and Trade Management, ensuring optimal pricing, service, and overall customer satisfaction are achieved at every opportunity.

MAIN RESPONSIBILITIES

1. Participate in establishing the Commercial actions plan and ensure the agency sales' segmentation is correct and up to date in our inhouse CRM system(s).
2. Identify the commercial market opportunities within your dedicated market, creating leads and planning & facilitating customer meetings to maximise opportunities.
3. Promote CMA CGM Group Services and Non-Maritime products (e-commerce, VAS, intermodal, CEVA...).
4. Update commercial data and customer feedback in CRM.
5. Work collaboratively with Sales colleagues, reviewing relevant leads and opportunities identified by others and actively pursuing these.
6. Work with Sales Support teams to ensure customer pricing requests are delivered effectively and in a timely manner.
7. Relay other requests from customers to Customer Care team as required, ensuring our service levels remain as high as possible.
8. Develop overall market share/turnover in accordance to commercial strategy.
9. Management of customer credit facilities.
10. Ensure all customer interactions are recorded in CRM.
11. Update Agency Trade Manager with Market rates / Information as required.

KNOWLEDGE, SKILLS AND EXPERIENCE

1. Sales & Account Management: Proven ability to plan and execute sales strategies, negotiate with clients, and manage key accounts.
2. Communication & Relationship-Building: Confident in face-to-face meetings, phone calls, and presentations; excellent organizational and interpersonal skills.
3. Technical Proficiency: Comfortable working with data and using CRM (e.g., Salesforce) and inhouse systems.
4. Adaptability & Resilience: Capable of working under pressure with excellent time management, prioritization, and a solution-focused mindset.
5. Teamwork & Independence: Able to collaborate effectively within a cross-functional environment while also thriving in an autonomous role.

Flexibility to travel as required. This is primarily an External Sales (Business Development) focused role, with regular travel to meet with customers across the UK.

Full UK driving licence is required, due to extensive travel requirements.

Not only do we offer a competitive salary, we also offer a generous benefits package including:

1. 25 days annual leave (plus public holidays) increasing with length of service plus additional day over Christmas period and the opportunity to buy/sell annual leave.
2. Discretionary annual bonus.
3. Car Allowance.
4. Enhanced pension scheme up to 15% total contribution.
5. Life assurance x4.
6. Commitment to promoting awareness and understanding of Mental Health through our Mental Health and Wellbeing Charter.
7. Private healthcare (BUPA) + Healthcare Cash plan, including an Employee Assistance Programme.
8. Local and global development opportunities across 160 countries within the CMA CGM Group, including opportunities at our iconic Head Office tower in Marseille.
9. Hybrid Working.
10. Cycle to work scheme/ Season ticket loans.
11. Enhanced policies including Maternity & Paternity.
12. Employee recognition awards.
13. Considerable scope for personal and professional growth through the CMA CGM Academy.

CMA CGM Group is proud to define itself as a family business built on strong human values.

• Excellence
• Exemplarity
• Imagination
• Boldness

CMA CGM respects, supports and values diversity in all forms. We seek to avoid discrimination and are committed to equal opportunities for all our employees. Our long-held inclusive policy improves performance, creates growth opportunities for all, aligns with our customer's values and enhances employee engagement.

Join us and discover a world of opportunities!

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Come along on CMA CGM's adventure!