Sales Manager - Participant Recruitment

GET STAFFED ONLINE RECRUITMENT LIMITED; London; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading Clinical Research Organisation seeks a Sales Manager to lead and develop a high-performing sales team. This role emphasizes sales process standardisation, CRM management, and data-driven strategy. Candidates should have a strong sales background and a proven track record of managing teams effectively. Join a dynamic environment in Central London and contribute to pioneering research initiatives.

Benefits

Private Medical

Private Dental

Pension

25 days annual leave plus bank holidays

Qualifications

• Proven experience managing a high performing Sales team.
• Demonstrable experience in setting up and managing CRM systems.
• Strong analytical skills and a data-driven mindset.

Responsibilities

• Lead, coach and develop a team of 10+ Sales professionals.
• Oversee setup and management of CRM tools.
• Analyze sales data to inform decisions and optimize performance.

Skills

Sales management

Sales coaching

Performance management

Data analysis

CRM systems management

Tools

Salesforce

HubSpot

Zoho

Power BI

Tableau

Excel

Job description

Job Title: Sales Manager - Participant Recruitment

Location: London Bridge, SE1

Term: 6-month FTC

Salary: Competitive + Benefits (Private Medical, Private Dental, Pension, 25 days annual leave plus bank holidays & many more)

Our client is an early phase Clinical Research Organisation (CRO), where they are conducting pioneering early phase healthy participants and patient participant trials. Their experienced and world-renowned team, their central London location, and their global reach contribute to making themselves an exciting and dynamic place to work.

Purpose Of The Job

Our client is seeking a strategic, hands-on Sales Manager to lead, coach and grow a high-performing sales team. This individual will be responsible for standardising sales processes, developing actionable insights through CRM and dashboard tools, and driving performance through data-led decision making.

The ideal candidate is a strategic thinker from a Sales background (Telesales, Recruitment, Direct sales etc.) with a track record of implementing scalable solutions and managing teams of 10 or more.

They must ensure that the trials are conducted in accordance with the protocol, Standard Operating Procedures (SOPs), Good Clinical Practice (GCP), and other local regulatory requirements.

Main Duties and Responsibilities:

• Sales Team Leadership: Lead, coach and develop a team of 10+ Sales professionals to meet and exceed performance targets.
• Sales Coaching & Development: Provide continuous support and structured coaching to improve individual and team effectiveness.
• Process Standardisation: Review and streamline sales workflows and methodologies to ensure consistency and efficiency across the team.
• CRM System Ownership: Oversee the setup, optimisation, and ongoing management of CRM tools to enhance lead management, customer tracking and reporting.
• Dashboard Design & Reporting: Lead the input, development, and interpretation of sales dashboards and reporting tools to track KPIs and guide strategic decisions.
• Data-Driven Strategy: Analyse sales data and market trends to inform decision making, identify growth opportunities and optimise performance.
• Systems Implementation: Assess current sales systems and processes; Design and implement new solutions that enhance productivity and scalability.
• Database Management: Maintain and utilise client and lead databases effectively to support targeted campaigns, segmentation and performance tracking.

Skills and Experience:

• Proven experience managing a high performing Sales team.
• Strong background in sales coaching, performance management, and building scalable teams.
• Demonstrable experience in setting up and managing CRM systems (e.g. Salesforce, HubSpot, Zoho).
• Advanced skills in dashboard development and data visualisation (e.g. Power BI, Tableau, or Excel) – Desirable.
• Strong analytical skills and a data-driven mindset.
• Excellent organisational, communication, and stakeholder management abilities.
• Experience in standardising and improving sales processes.
• Strong knowledge of sales metrics, forecasting, and pipeline management.

Application

If you are interested in the role, please register your details, including a copy of your CV. Please note, while our client tries to respond to every candidate, the high volume of applications anticipated may make this impossible and they ask for your patience and understanding.