Sales Manager - Morpeth (N90992)

Next; Morpeth; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading retail company seeks a Sales Manager to lead a team in delivering exceptional customer service and achieving performance targets. The role offers flexible working options and emphasizes personal development. Candidates must demonstrate their right to work in the UK.

Benefits

Competitive rewards and recognition

Discounts on products and partner brands

Sharesave Scheme

Work wardrobe allowance

Early access to sales and exclusive offers

Health and wellbeing services

Life assurance and health plans

Financial wellbeing support

Opportunities for apprenticeships

Support networks and community groups

Qualifications

• Passionate about customers and products.
• Excellent communicator, approachable under pressure.
• Strong commercial understanding and problem-solving skills.

Responsibilities

• Lead and motivate a team for outstanding customer service.
• Manage team performance and stock processes.
• Create an inspiring atmosphere for team success.

Skills

Customer Service

Communication

Problem Solving

Team Leadership

Commercial Understanding

Job description

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About the Role:

As a Sales Manager, you will lead and motivate your team to prioritise outstanding customer service and meet performance targets. Your daily tasks will be varied, fast-paced, and challenging, with a focus on creating a supportive environment where your team can excel. We are committed to investing in your personal development from day one. Flexible working options are available.

• Support store management across all product areas, including back of house operations and store coverage when needed.
• Manage a team to deliver excellent service, accurate stock processes, and achieve targets in a commercial, efficient, and safe environment.
• Create an inspiring atmosphere that motivates and supports your team to perform at their best.
• Work hands-on with the team on commercial and operational activities.
• Maintain up-to-date and accurate communication to meet business needs.

About You:

• You are passionate about customers, people, and products, inspiring others and fostering a positive team spirit.
• You possess strong commercial understanding to create a great shopping experience.
• You thrive in results-driven, fast-paced environments, adapting quickly to change and motivating your team accordingly.
• You are an excellent communicator, approachable under pressure, and realistic in your expectations.
• You can problem-solve, make sound decisions, challenge processes, and generate innovative ideas.
• You are confident in handling people issues and managing your workload effectively.

Note: Successful candidates will need to evidence their right to work in the UK before employment begins. This role is not typically sponsored under the Skilled Worker route.

Next Steps:

Click the apply button to start your application. We will review your skills and experience and, if suitable, contact you for an interview and in-store assessment. Please note, you should not have had an unsuccessful application for a similar role within the past 6 months.

About Us:

Next is a FTSE-100 retail company with over 35,000 employees across the UK and Ireland. We are the UK's second-largest fashion retailer and market leader in Kidswear, with over 500 stores and a global online presence in over 70 countries.

Benefits:

• Competitive rewards and recognition
• Discounts on products and partner brands
• Sharesave Scheme
• Work wardrobe allowance
• Early access to sales and exclusive offers
• Health and wellbeing services, including digital GP and discounted gym memberships
• Life assurance and health plans
• Financial wellbeing support
• Opportunities for apprenticeships and further learning
• Support networks and community groups

Conditions apply. We support candidates with disabilities and encourage applicants to contact us for workplace adjustments.