Sales Manager | Meadowhall

Reiss; Sheffield; On-site; GBP 32,000 - 52,000; Full time

Benefits offered by this job

Seasonal wear allowance

Employee discount 75%

Bonus & commission

Fitness discounts

Cycle to work

Parental pay

25 days annual leave

Job summary

Reiss is hiring a Sales Manager for Meadowhall, Sheffield, United Kingdom. You will lead a premium customer service team, role-model excellence, and drive sales while maintaining an inspiring store environment.

Join a luxury fashion house that values curiosity, authenticity and accountability. You will partner with store leadership to cascade plans, develop your team, and deliver exceptional customer experiences in a fast-paced retail setting.

Qualifications

• Supervise and develop a team to deliver high standards of service.
• Provide guidance and coaching to junior staff and peers.
• Maintain composure and professionalism in a fast-paced luxury environment.
• Demonstrate excellent communication and interpersonal skills.
• Demonstrate strong organisational and decision-making abilities.

Responsibilities

• Deliver premium, tailored customer service that exceeds expectations.
• Inspire and guide the team with integrity and warmth.
• Drive sales by monitoring KPIs and leading by example.
• Ensure business plan clarity is cascaded to the team.
• Share in-depth knowledge of brand and products with customers and team.
• Support store operations and daily briefs and meetings.
• Contribute to team development with leadership input.
• Assist store management in staff development.

Skills

Team supervision

Customer facing

Coaching

Adaptability

Fast-paced environment

Communication

Organisational skills

Decision making

Pressure handling

Job description

Since its creation in 1971, Reiss has established a design philosophy centred on creating modern womenswear, menswear and accessories, that transcends time and trends. Today, we operate as a modern fashion house, offering attainable luxury collections of unwavering elegance.

We are driven by a shared commitment to exceptional standards in the precision of our craftsmanship and dedication to our customers. For our retail teams, this means delivering elevated service, creating an inspiring store environment and working together to exceed customer expectations every day.

We nurture a culture of curiosity, creativity and authenticity. The shared behaviours that bind us together are more than words. They're the mindset, energy, and actions that shape how we work together and deliver as one: ambition, accountability, courage, commitment, focus and resilience.

What's the role about?

Join our dynamic Retail team in Meadowhall as a Sales Manager. In this pivotal role, you'll support the management team, ensuring team members are motivated to achieve targets and maintain a safe, efficient store environment.

Who you are

• Previous experience of supervising a team
• Strong background in a customer facing role ideally within a premium or luxury environment
• Ability to guide and coach others
• Flexibility and ability to adapt to changing priorities
• Ability to work in a fast-paced retail environment
• Have excellent communication and interpersonal skills
• Have excellent organisational and decision-making skills
• Excels under pressure

What you'll be doing

• Delivering a premium, genuine and tailored customer service experience which exceeds our customers' expectations
• You act as a role model; inspiring and guiding your team with dedication, integrity and genuine warmth
• Drive sales by monitoring the team's KPIs and leading by example with exceptional service
• Work with the store leadership team to ensure clarity of business plan is cascaded throughout the team
• Providing an in depth knowledge of our brand and our products to our customers and your team
• Actively engage and undertake duties that supports the store operations
• Delivering team briefs and contribute to team meetings
• Supporting the store management in assisting with team development

What we offer

• Seasonal business wear allowance.
• Generous employee discount up to 75% off.
• Rewarding bonus and commission structures.
• Fitness discounts & cycle to work programme.
• Enhanced parental pay & family friendly policies.
• 25 days annual leave.

If you want to start your story at Reiss as our Sales Manager, don't miss out -

We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates.

It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect.

We know that some people won't apply for a role unless they feel you don't meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don't tick all the boxes, we'd still like to hear from you.

Sales Manager | Meadowhall • Sheffield, United Kingdom