Sales Manager - Luton Retail Park (N89657)

NEXT Retail Ltd.; Luton; On-site; GBP 24,000 - 35,000; Full time

Job summary

Join a leading fashion retailer as a Sales Manager in Luton, where you will drive exceptional customer service and team performance. Your role involves coaching staff, managing store operations, and maintaining high service standards in a fast-paced environment. Enjoy flexible working options and various employee benefits.

Benefits

25% off most NEXT products

10% off partner brands

Sharesave Scheme

75% off work wardrobe allowance

VIP sale stock access

Discounts at Staff Shops

Access to health services

Financial wellbeing resources

Opportunities for apprenticeships

Gym memberships

Qualifications

• Passionate about customers and team dynamics.
• Able to adapt quickly in a fast-paced environment.
• Effective in planning and organizing workloads.

Responsibilities

• Lead and inspire the team for outstanding service.
• Manage store operations and support the management team.
• Maintain a safe and efficient work environment.

Skills

Customer service

Team leadership

Communication

Problem-solving

Multitasking

Job description

Location: Luton, Bedfordshire, United Kingdom

Salary: from £24,873

About us

You know Next, but did you know we’re a FTSE-100 retail company employing over 35,000 people across the UK and Ireland? We’re the UK’s 2nd largest fashion retailer and for Kidswear we’re the market leader. We have over 500 stores, plus Next Online, and now offer online shopping in over 70 countries worldwide! We’ve gone global!

Your role

To be a successful Sales Manager, you will lead and inspire your team to prioritize outstanding customer service and achieve performance targets. Your days will be varied, fast-paced, challenging, but ultimately rewarding. People are at the heart of our business, so your experience in leading, coaching, and motivating a team will be crucial. We invest in your personal development from day one, and flexible working options are available.

• Support the store management team across all product areas, including back of house and store operations when needed.
• Manage a team to deliver excellent service, accurate stock processes, and maintain a commercial, operationally efficient, and safe environment where targets are met.
• Create an atmosphere that supports, motivates, and inspires your team to perform at their best.
• Demonstrate a hands-on approach by working alongside your team in all commercial and operational activities.
• Ensure communication remains up-to-date and accurate to meet business needs.

We offer amazing benefits (see below).

About you

• You are passionate about our customers, people, and products. Your energetic approach inspires and motivates others, fostering a great working atmosphere and team spirit.
• You have exceptional commercial understanding and know how to create a fantastic shopping experience.
• You are a team player who thrives in a results-driven, fast-paced, and challenging environment. You adapt quickly to change and bring your team along with new objectives.
• You are a great communicator, approachable, and able to work with people at all levels. You stay calm under pressure and have realistic expectations.
• You can problem-solve, make sound business decisions, challenge processes confidently, and generate innovative ideas to advance the business.
• You are confident in handling people issues.
• You are an effective multitasker who can plan, organize, and prioritize workloads.

In accordance with Home Office guidance, successful candidates will need to evidence their right to work in the UK before employment begins. This role is not typically considered for sponsorship under the Skilled Worker route due to relevant Home Office requirements.

What's next

• Excellent rewards for great performance.
• 25% off most NEXT, MADE*, Lipsy*, Gap*, and Victoria's Secret* products (*when purchased through NEXT).
• 10% off most partner brands & up to 15% off Branded Beauty.
• Sharesave Scheme.
• 75% off a generous work wardrobe allowance (minimum 6-week contract).
• Early VIP access to sale stock.
• Exclusive deals from over 3,500 retailers via our online benefits platform.
• Discounts at Staff Shops.
• Access to free health and wellbeing services, including digital GP.
• Life assurance and discounted health plans.
• Financial wellbeing resources.
• Opportunities for apprenticeships (England stores only).
• Online and in-store discounts with next-day collection.
• Support networks and Wellhub gym memberships.

Conditions apply to all benefits. These are discretionary and subject to change. We support all candidates during the application process and provide workplace adjustments upon request. For support due to disability or long-term conditions, contact us at [e-mail] or call 0116 429 8726 / [phone] (line hours vary).

Job Info

• Job ID: N89657
• Category: Next Stores
• Posting Date: 27/05/2025 14:39
• Apply Before: 21/06/2025 22:59
• Full-time
• Location: NEXT UNIT 3B LUTON RETAIL PARK GIPSY LANE, LUTON, BEDFORDSHIRE, LU1 3JH, GB