Sales Manager - London

TheFork, a Tripadvisor company; City Of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading restaurant booking platform is looking for a London Field Sales Manager to lead and manage a team of sales representatives. This role requires a passion for the hospitality industry and a strong background in sales management, focusing on achieving substantial growth in a competitive market. The candidate will work closely with the leadership team to execute strategic goals in the London region, ensuring effective team performance and client satisfaction.

Benefits

Flexible working environment

Competitive fixed salary and bonus

Lunch vouchers

Lifestyle benefits

Life & Disability Insurance

Qualifications

• Minimum of 3 years management experience with 5+ direct reports.
• Experience in the hospitality tech or SaaS sector.
• Strong commercial mindset and influencing skills.

Responsibilities

• Hire, coach, train, and manage a field sales team.
• Achieve and exceed ambitious sales targets.
• Identify new business opportunities using creative thinking.

Skills

Sales management

Business development

Strong communication skills

Analytical skills

Leadership

Education

Experience in B2B sales

Tools

Salesforce

Job description

Overview

Join our Movement and Champion Restaurant Culture!

At TheFork we believe that the best things in life happen around the table. As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries.

We’re part of the Tripadvisor Group and proud to be building a diverse, people-first culture where “respect”, “ownership”, “growth” and “better together” values thrive. If you’re passionate about food, technology, and making a real impact, your seat at the table is ready.

Role

We are looking for a London Field Sales Manager, who will report to the UK Sales Manager. The person will hire, coach, train and manage the team of field sales representatives based in London who are responsible for prospecting and signing new restaurants on TheFork network. The person will work closely with the leadership team to define and execute the London regional strategy. This role is ideal for a dynamic, ambitious individual that is passionate about making a difference in the hospitality industry and turning London into the top performing city in the business.

You will have a strong background in the hospitality tech / Saas sector, with a minimum of 3 years management experience with 5+ direct reports. You will have a solid understanding of the pain points of restaurants, with a value selling approach to sales aiming to achieve substantial growth in this market.

What you will do

• Ensure the consistent achievement of your team’s targets
• Identify new business opportunities in the sector, using creative out of the box thinking to create new outreach opportunities for the team.
• Drive, develop, monitor and train an 8 person field sales team to achieve and exceed ambitious sales targets
• Bring your expertise, dynamism, charisma and leadership to achieve your regional and country targets
• Analyse market trends and restaurant needs to shape the sales process and success of your team and region.
• Proactively assist the team by attending meetings in the field, developing your understanding of the challenges and objections faced on a daily basis.
• Consistently meet and exceed sales and revenue targets for your region
• Collaborate cross functionally with other regional sales and marketing managers and central teams to optimise results, GTM strategy and daily tasks.
• Confidently present to senior management and ELT on team results, new ideas, strategies and proposed partnerships.
• Work with the Customer Success Manager to ensure that the onboarding process for restaurants is seamless and restaurants are retained.
• Lead the London sales team by example, setting clear ambitious targets that will drive London to become the highest performing city in the business.
• 3 days a week based in our head office, leading and participating in F2F sales meetings.

You Must Meet These Critical Qualifications

• An ambitious, results orientated self-starter who does not only reach but exceeds targets
• Experienced sales manager with 3 years of people management of 5+ direct reports
• A high-performing professional with demonstrated business development experience, preferably in B2B and in restaurants/hospitality environments, CHR, comfortable in managing short-term and long-term negotiations
• Enjoy industry networking and will to travel to events, client meetings and for additional business opportunities.
• A customer-oriented person with a strong commercial mind-set and influencing skills, capable of convincing and engaging people.
• Motivated person with the ability and charism to unite one team to work towards company goals and country targets
• A curious and willing to learn enthusiast, who wants to grow and improve with us.
• Strong analytical skills, good knowledge of Excel and a numerical insight
• You naturally have excellent communication skills, and you will build a strong connection between the Sales Teams, TheFork and the restaurateurs.
• Knowledge of Salesforce is a strong advantage
• Strategic insight

What we offer you

• A permanent contract (that can be useful in life)
• Flexible working environment (2 days home office per week + up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely)
• Competitive fixed salary and bonus
• Lunch vouchers available 3 working days per week (delivered to the office only)
• International teams and a multicultural environment spanning 10 offices across Europe
• Highly inclusive working environment
• Lifestyle benefits that can be used to reimburse expenses related to physical and leisure activities, family support, travel etc
• Continuous learning and development programs
• Free access to the Calm app to help you build resilience wherever you are in your mental health journey
• Dedicated parental leave and caregiver leave policies (12 weeks fully paid)
• Life & Disability Insurance at no cost to the employee
• Amazing offices with dining, a coffee point on each floor, and leisure area

We believe that we are better together, and we welcome you for who you are. We endeavor to ensure that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under applicable law -has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.

TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application, interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to [e-mail]. Our HR team will review the request and respond accordingly.

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