Sales Manager - Leisure Centres

Flow Recruitment; Swadlincote; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading leisure operator in the UK is seeking a Sales Membership Manager to oversee operations across two centres in Derbyshire. The role involves supporting a team of Membership Advisors to enhance membership growth and ensure excellent customer service. The ideal candidate should have experience in membership management or sales, strong communication skills, and a track record of motivating teams. This position offers the opportunity to contribute significantly to the company's success.

Qualifications

• Experience in Membership management or Sales manager roles.
• Proven customer service experience.
• Ability to motivate and drive a sales team.

Responsibilities

• Oversee two Centre operations in Derbyshire.
• Support Membership Advisors to maximize opportunities.
• Monitor team performance and set KPIs.

Skills

Excellent communication skills

Customer service skills

Team motivation

Job description

Overview

Our client is one of the UK's largest and most progressive and dynamic leisure operators. They are currently recruiting for a Sales Membership Manager to oversee 2 Centre operations based in Derbyshire. Leading a busy team you will take an active lead in the growth of membership across both centres.

What your role will be

Working at the facility you will provide a line manager role supporting the Membership Advisors to maximize on every opportunity. Working to set KPIs and targets. You will meet with the team on a regular basis to monitor performance and ensure that the team are supported in line with our spirit values.

You will manage the team with the philosophy to ensure that 'everyone’s a member.’ Looking at how our client can convert users to members. Developing a high level of customer service and ensuring excellence at all times. You will empower your team, ensuring they become subject matter experts with a supreme level of product knowledge on all aspects of the facilities and the customers’ needs. This will include making sure administration and systems are kept up to date and compliant.

Your background

The successful applicant will have experience of working within a Membership management or Sales manager or consultant background. You will need excellent communication skills as you will be required to liaise with external and internal customers/staff. You will be able to demonstrate at interview your excellent customer service skills and experience. You will have experience getting the best out of your team and have experience motivating and driving a sales team to success.