Sales Manager - Lead, Coach & Elevate Customer Service

NEXT; Leicester; On-site; GBP 14,000 - 20,000; Part time

Benefits offered by this job

Product discounts

Sharesave scheme

Wardrobe allowance

VIP sale access

Health services

Life assurance

Discount health plan

Financial wellbeing

Apprenticeship program (England stores

Direct to Work - next-day pickup

Staff networks

Gym membership discounts

Job summary

NEXT in the UK is seeking a Sales Manager to lead and inspire a team, delivering outstanding service and achieving targets. You'll support store management across product areas and carry out hands-on commercial and operational duties with a focus on team motivation and stock accuracy.

The role emphasises developing people from day one, with flexible working options available in a fast-paced retail environment. Right to work in the UK is required.

Qualifications

• Experience leading a retail or service team.
• Strong customer-focused mindset and service standards.
• Proven ability to coach and motivate staff to hit targets.

Responsibilities

• Support the Store management team across all product areas, back of house and running the store when needed.
• Manage a team to deliver amazing service and accurate stock processes in a commercial, efficient and safe environment.
• Create an atmosphere where supporting and inspiring the team is central to success.
• Demonstrate a hands-on approach for all commercial and operational activities with the team.
• Ensure communication is up-to-date and accurate to meet business needs.

Skills

Team leadership

Coaching

Motivation

Customer service

Communication

Problem solving

Organisational skills

Multitasking

Job description

NEXT in the UK is seeking a Sales Manager to lead and inspire a team, delivering outstanding service and achieving targets. You'll support store management across product areas and carry out hands-on commercial and operational duties with a focus on team motivation and stock accuracy.

The role emphasises developing people from day one, with flexible working options available in a fast-paced retail environment. Right to work in the UK is required.