Sales Manager - Kimpton Clocktower Hotel

Hospitality ON; Manchester; On-site; GBP 30,000 - 45,000; Full time

Job summary

Join a leading hotel as a Sales Manager, where you'll drive sales and build relationships with clients. This role involves new business development, account management, and collaborating with the sales team to create personalized experiences. If you have a proven sales track record and a passion for hospitality, apply today!

Benefits

Global opportunities within IHG Hotels & Resorts

Extensive training and career progression

Paid volunteering days

Subsidized childcare

Meals and holiday entitlement

Sick pay and life insurance

Hotel discounts

Retail and entertainment discounts

'Refer a Friend' program

Qualifications

• Minimum 1 year experience as a Sales Manager in a hotel environment.
• Proficiency in Microsoft Office; Delphi knowledge is a plus.
• Strong strategic planning skills and market segment knowledge.

Responsibilities

• Drive new business and achieve sales targets.
• Manage corporate rate negotiations and develop key accounts.
• Collaborate on lead conversion and support the Director of Sales.

Skills

Strategic planning

Sales success

Client relationship management

Market segment knowledge

Ability to work under pressure

Tools

Microsoft Office

Delphi

Job description

At Kimpton, our shared mission is to make lives better through heartfelt human connections. This emotional investment drives all that we do, and it’s why you’ll love the work, too. Our colleagues are empowered and encouraged to act from the heart, to go above and beyond to create ridiculously personal experiences for each other and our guests!

Opportunity: Sales Manager at Kimpton Clocktower

Here, you will have space to:

1. Be yourself - Bring your unique personality to work; we want you to be who you are!
2. Lead yourself - Make decisions and use your creativity to provide heartfelt human connections and do what’s right!
3. Make it count - Your work matters, and we will equip you to create personalized experiences daily!

We seek a talented individual to join our energetic team. As the primary contact for clients, you will drive sales by identifying and qualifying leads, working with our proactive sales team to convert leads for events and groups at this beautiful hotel. Building and maintaining relationships with industry partners like event planners, corporate clients, and agencies will be key to fostering long-term relationships, encouraging repeat business and referrals.

The ideal candidate will have a proven track record of sales success, the ability to charm and sell during site visits, via email, and over the phone. You will showcase the hotel, ensuring a seamless, personalized experience and tailored sales proposals to meet client needs.

Key responsibilities include:

1. New Business Development: Drive new direct business, build a strong pipeline aligned with hotel strategies, and achieve sales targets with ROI tracking.
2. Account Management: Manage corporate rate negotiations, develop key accounts, and maximize opportunities.
3. Sales Support: Collaborate on lead conversion, support the Director of Sales, and assist in sales activities.
4. Reporting & Analysis: Track sales performance, KPIs, and adjust strategies accordingly.
5. Lead Generation: Research new opportunities via social media, trade shows, and market analysis.
6. Rate Negotiation & Contract Renewal: Support rate negotiations to align with financial goals.
7. Strategy & Reviews: Contribute to sales strategies and business development plans.
8. Client Engagement: Lead hospitality initiatives, manage performance trackers, and utilize sales tools effectively.
9. Representation: Represent the hotel at trade shows and industry events to build the Kimpton brand.

Qualifications:

• Minimum 1 year experience as a Sales Manager in a hotel environment.
• Strong strategic planning skills and market segment knowledge.
• Ability to work under pressure, with minimal supervision, maintaining high standards.
• Proficiency in Microsoft Office; Delphi knowledge is a plus.
• Experience with hotel room tracking and influencing internal teams.

Benefits include:

• Global opportunities within IHG Hotels & Resorts.
• Extensive training and career progression.
• Paid volunteering days, subsidized childcare, meals, holiday entitlement, sick pay, life insurance, and hotel discounts.
• Retail and entertainment discounts, and a 'Refer a Friend' program.

If you value authenticity, individuality, and a passionate work environment, apply today to join us as a Sales Manager!

You must meet UK legal work requirements.

We are an equal opportunity employer committed to diversity and inclusion.

About us:

Kimpton Hotels & Restaurants create unique destinations that foster heartfelt connections. Our spaces blend spirit, style, and delight, cultivating a culture of refined irreverence where locals, visitors, and colleagues connect seamlessly.

If you think you’d be a great fit, don’t hesitate to apply and start your journey with us today.

Salary: Competitive + 20% annual bonus.

Our mission is to make lives better through heartfelt human connections—act from the heart and create extraordinary experiences at Kimpton!