Sales Manager - Kimpton Clocktower Hotel

Hospitality ON; Manchester; On-site; GBP 30,000 - 40,000; Full time

Job summary

Join a leading hotel as a Sales Manager in Manchester! You will drive sales, foster relationships, and create personalized guest experiences. Bring your strategic planning and negotiation skills to our energetic team while enjoying extensive benefits including bonus opportunities, training, and global career prospects.

Benefits

Extensive training and career progression

Subsidized childcare and meals on duty

31-33 days of holiday

Company sick pay and life insurance

Hotel and restaurant discounts worldwide

Qualifications

• At least 1 year as a hotel Sales Manager.
• Experience in tracking corporate rooms and influencing sales outcomes.
• Proficiency in Microsoft Office and desirable knowledge of Delphi.

Responsibilities

• Drive new business and build a strong sales pipeline.
• Manage corporate rate negotiations and relationships.
• Collaborate with the sales office for lead conversions.

Skills

Sales achievements

Strategic planning

Market knowledge

Attention to detail

Collaboration

Education

Licence

Tools

Microsoft Office

Delphi

Job description

At Kimpton, our shared mission is to make lives better through heartfelt human connections. This emotional investment drives all that we do, and it’s why you’ll love the work, too. Our colleagues are empowered and encouraged to act from the heart, to go above and beyond to create ridiculously personal experiences for each other and our guests!

A fantastic opportunity for a Sales Manager to join us at Kimpton Clocktower!

Here, you will have space to:

• Be yourself - bringing the real you to work, with your unique personality; we want you to be who you are!
• Lead yourself – we trust you to make decisions and exert your creativity in order to provide our guests with heartfelt human connections. We trust you to do right!
• Make it count – you matter, and we will provide you with all the tools you need to create personalized experiences for our guests every day!

We are looking for a talented individual to join this energetic team. Serving as the primary contact for our clients, you will need to drive sales by identifying and qualifying leads and opportunities, and work with our proactive sales team on converting exciting event and group leads for this hotel. You will be responsible for building and maintaining relationships with key industry partners, including event planners, corporate clients, and agencies, to foster long-term relationships and encourage repeat business, referrals, and positive word-of-mouth.

The ideal candidate will have a history of phenomenal conversion, the ability to charm and sell during site visits, over email, and phone. They should be able to showcase the hotel, ensuring a seamless and personalized experience along with tailored sales proposals to meet client needs.

As our Sales Manager, your key responsibilities will be:

• New Business Development: Drive and deliver new direct business and build a strong pipeline aligned with the hotel’s strategic objectives. Ensure sales targets for corporate rooms, meetings & events, and marketing plans are achieved with ROI tracking.
• Account Management: Take ownership of corporate rate negotiations for LNR and KNR accounts. Maintain and develop a portfolio of key accounts to ensure long-term relationships and maximize opportunities.
• Sales Support: Collaborate with the sales office to convert local and KNR leads for groups and meetings. Support the Director of Sales.
• Reporting & Analysis: Deliver sales performance reports, track KPIs, and adjust strategies to meet targets.
• Lead Generation: Conduct research to identify new opportunities through social media, trade shows, and market analysis. Follow up on lost leads to uncover potential business.
• Rate Negotiation & Contract Renewal: Support re-negotiation of annual rate agreements to align with financial goals.
• Commercial Strategy: Assist in creating sales packs and reviews for leadership. Play a role in shaping sales strategies.
• Client Hospitality & Engagement: Lead hospitality initiatives, manage performance trackers, and ensure effective use of sales tools.
• Representation & Brand Building: Represent the hotel at trade shows and industry events to promote the Kimpton Clocktower brand and generate opportunities.

To succeed as our Sales Manager, you will need:

• A proven track record of sales achievements with at least 1 year experience in a hotel Sales Manager role.
• Strong strategic planning skills and the ability to support plans with strategies.
• Knowledge of all market segments, including corporate and conference.
• Ability to work well under pressure, with minimal supervision, maintaining high standards and attention to detail.
• Proficiency in Microsoft Office; Delphi knowledge is desirable.
• Experience in tracking corporate rooms and influencing sales outcomes.
• Relevant functional experience and collaboration with hotel departments.

Our Sales Manager enjoys a range of benefits including:

• Joining the IHG Hotels & Resorts family, offering global opportunities.
• Extensive training, career progression, and 2 paid volunteering days per year.
• Subsidized childcare, meals on duty, and 31-33 days of holiday including bank holidays.
• Company sick pay, life insurance, hotel and restaurant discounts worldwide, and over 15,000 store discounts.
• Participation in our 'Refer a Friend' program.

If you like to march to your own beat and want to join a company that values individuality, apply today as a Sales Manager!

You must meet the legal requirements to work in the UK.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer, committed to diversity and inclusion.

Who we are

Kimpton Hotels & Restaurants crafts unique destinations that foster heartfelt human connections. Our spaces blend spirit, style, and delight to create a culture of refined irreverence where locals, visitors, and colleagues connect seamlessly.

Don’t meet every requirement? Still apply! We believe in potential.

You will earn a competitive salary plus a 20% annual bonus.

At Kimpton, our mission is to make lives better through heartfelt human connections. Our colleagues are empowered to act from the heart, creating personal experiences for each other and our guests.

Kimpton Clocktower offers a contemporary luxury hotel experience and extends heartfelt connections to all, including furry friends. We value personality, individuality, creativity, doing right, continuous improvement, focus, and passion.

Location: Oxford St, Manchester, M60 7HA, United Kingdom

Contract: CDI

Skills

• Level: Licence
• Experience: At least 1 year as a hotel Sales Manager, with relevant knowledge and collaboration skills.
• Software: Microsoft Office; Delphi (desirable).