Sales Manager | Gunwharf Quays

Reiss Limited; Portsmouth; On-site; GBP 15,000 - 19,000; Part time

Job summary

Reiss Limited in Portsmouth is seeking a part-time Retail Customer Advisor to deliver premium, tailored service and build outfits while supporting store targets.

This 32-hour role requires weekend and evening work, a passion for fashion, and the ability to lead and develop the team, manage deliveries, till transactions, and keep the store inviting.

Join a fast-paced environment and present yourself with a polished appearance, ready to exceed customer expectations and contribute to store success.

Qualifications

• Passionate about service and going the extra mile.
• Ability to sell through alternatives, add-ons, and outfit building.
• Adept at working in a fast-paced environment and as part of a team.
• Strong product knowledge and enthusiasm for the brand.
• Experience in retail fashion or customer service is required.

Responsibilities

• Sales: identify opportunities to upsell and build outfits.
• Work well individually and as part of a team in a fast-paced environment.
• Maintain up-to-date product knowledge and talk passionately about the brand.
• Build outfits and demonstrate styling to customers.
• Handle in-store duties: deliveries, fitting room service, till transactions, stock replenishment, store cleanliness.
• Communicate confidently and personably with customers.
• Demonstrate leadership and help develop store team.
• Maintain professional personal presentation.

Skills

Customer service

Sales

Communication

Teamwork

Fashion knowledge

Job description

32 Hour contract, required to work weekends and evenings.

Applicant must be passionate about service, going the extra mile and provide exceptional service. You will provide a premium genuine and tailored customer service experience which exceeds our customers' expectations; contributing towards store targets. Your position will involve supporting the management team in day to day running's of the store. You will also be required to support and develop the team in what's required in their roles.

Responsibilities and skills

• Sales - identify opportunities to sell to our customers through, for example, alternative options, add on sales and outfit building.
• Able to work in a fast paced environment when required-work well individually and part as a team.
• Keep up to date with product knowledge and talk passionately about the brand.
• Eye for fashion, knowing how to build outfits and how to style.
• Actively engage/manage in store operational tasks, such as delivery, fitting room service, till transactions, keeping the store clean and tidy and replenishing stock.
• Confidently able to approach and communicate with people in a personable way.
• Confidently be able to lead and develop a team.
• Take pride in personal presentation
• Experience in retail fashion/ and or customer service required.