Sales Manager - Coventry Arena (N90515)

Next; Coventry; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a forward-thinking retail company as a Sales Manager, where you'll lead a dynamic team to deliver exceptional customer service in a fast-paced environment. This role offers the opportunity to inspire and motivate your team while achieving performance targets. With a focus on personal development and flexible working options, you'll be part of a leading fashion retailer that values its people. Enjoy a range of benefits including discounts, health services, and financial wellbeing support. If you're passionate about creating a great shopping experience and fostering a positive team culture, this is the perfect opportunity for you!

Benefits

25% off products

Sharesave Scheme

75% off work wardrobe

Early VIP access to sales

Discounts at Staff Shops

Free health and wellbeing services

Life assurance

Discounted gym memberships

Financial wellbeing support

Apprenticeships

Qualifications

• Experience in leading, coaching, and motivating a team.
• Ability to thrive in fast-paced and results-driven environments.

Responsibilities

• Lead and inspire a team to prioritize customer service.
• Manage store operations and ensure targets are met.
• Create a motivating atmosphere for team performance.

Skills

Team Leadership

Customer Service

Commercial Understanding

Problem Solving

Communication

Multi-tasking

Job description

To be a successful Sales Manager, you will lead and inspire your team to prioritise outstanding customer service and achieve performance targets. Every day will be varied, fast paced, challenging but ultimately rewarding. People are at the heart of what we do so your experience in leading, coaching and motivating a team will be crucial to your success. You can count on us to invest in your personal development from day one. Flexible working options are available.

About the Role:

1. Support the Store management team across all product areas, back of house and running the store when needed
2. Manage a team to deliver excellent service and accurate stock processes in a commercial, operationally efficient, and safe environment where targets are met
3. Create an atmosphere where supporting, motivating, and inspiring your team to excel is central to your leadership
4. Demonstrate a hands-on approach for all commercial and operational activities by working alongside the team
5. Ensure communication is up-to-date and accurate to meet business needs

About You:

1. You are passionate about our customers, team, and products, inspiring and motivating others and fostering a positive team environment
2. You possess exceptional commercial understanding and can create a great shopping experience for customers
3. You thrive in results-driven, fast-paced, and challenging environments, adapting quickly and bringing others along with new objectives
4. You are a great communicator, approachable and calm under pressure, with realistic expectations
5. You can problem-solve, make sound decisions, challenge processes, and generate innovative ideas to advance the business
6. You are confident in handling people issues
7. You are an effective multi-tasker, able to plan, organise, and prioritise workload

In accordance with Home Office guidance, successful candidates will need to evidence their right to work in the UK before employment begins. This role is typically not sponsored under the Skilled Worker route due to Home Office skill level requirements. Candidates are encouraged to consider their own work rights without Next sponsorship.

What’s Next

Click the apply button to start your application. We will review your skills and experience and contact you for an initial interview if suitable. The next steps include an in-store assessment. Note: you must not have had an unsuccessful application for a similar role in the past 6 months.

About Us

Next is a FTSE-100 retail company with over 35,000 employees across the UK and Ireland. We are the UK's second-largest fashion retailer and market leader in Kidswear, with over 500 stores and an online presence in over 70 countries. We have gone global!

Benefits

• Rewards for great performance
• 25% off most Next, Made, Lipsy, Gap, and Victoria's Secret products (when purchased through Next)
• 10% off partner brands and up to 15% off beauty products
• Sharesave Scheme
• 75% off a work wardrobe (minimum 6-week contract)
• Early VIP access to sales
• Exclusive deals from over 3,500 retailers
• Discounts at Staff Shops
• Free health and wellbeing services including digital GP
• Life assurance
• Discounted health plans for you and your family
• Financial wellbeing support
• Apprenticeships (England stores only)
• Online and in-store discounts with next-day collection
• Support networks and wellbeing programs
• Discounted gym memberships through Wellhub

Conditions apply. Benefits are discretionary and subject to change. For workplace adjustments or support during the application process, contact us at [e-mail] or call 0116 429 8726.