Sales Manager - Birmingham Bullring (N97647)

NEXT Retail Ltd.; London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A prominent retail company in London is seeking an experienced Sales Manager to lead a team in delivering outstanding customer service and achieving performance targets. The role requires strong leadership skills, effective communication, and the ability to adapt in a fast-paced environment. The company offers a range of benefits including discounts and flexible working options.

Benefits

25% off products

Sharesave Scheme

Discounted working wardrobe

Access to digital GP

Financial Wellbeing programs

Discounted gym memberships

Qualifications

• Experience leading and coaching a team to deliver high standards.
• Excellent communication skills with all colleagues.
• Strong commercial awareness and ability to enhance shopping experience.
• Quickly adapt to change in a fast-paced environment.
• Ability to make sound decisions and generate innovative ideas.

Responsibilities

• Support management across all product areas and running the store.
• Manage a team to deliver exceptional service.
• Create a motivating atmosphere for the team.
• Demonstrate hands-on approach to operational activities.
• Ensure accurate communication to meet business needs.

Skills

Team leadership

Customer service

Communication

Problem solving

Commercial awareness

Job description

Overview

SHIFTS YOU ARE APPLYING FOR: 38.75hrs p/w; Mon 09:30 - 17:45; Tue 11:45 - 20:00; Wed 09:30 - 17:45; Fri 09:30 - 17:45; Sat 09:00 - 17:15

To be a successful Sales Manager, you will lead and inspire your team to prioritise outstanding customer service and achieve performance targets. Every day will be varied, fast paced, challenging but ultimately rewarding. People are at the heart of what we do so your experience in leading, coaching and motivating a team will be crucial to your success. Flexible working options are available.

Responsibilities

• Support the Store management team across all product areas, back of house and running the store when needed
• Manage a team to deliver amazing service and accurate stock processes in an environment which is commercial, operationally efficient, safe and where targets are met
• Create an atmosphere where supporting, motivating and inspiring your team to be at their best is at the core of everything you do
• Demonstrate a hands-on approach for all commercial and operational activities by working alongside the team
• Ensure communication is up-to-date and accurate at all times in order to meet business needs
• You are passionate about our customers, our people and our products. This passion and energetic approach to work inspires and motivate others, creating a great working atmosphere and team spirit
• You have exceptional commercial understanding, with the know how to create a fantastic shopping experience for our customers
• A team player who works at their best in a results driven, fast paced and challenging environment. You have the ability to adapt to change quickly, bringing the rest of the team on board with the new objectives
• A great communicator and can work naturally with people at all levels. You stay calm and approachable even under pressure - always realistic with your expectations of others
• Able to demonstrate the ability to problem solve, make sound business decisions, confidently challenge processes and generate innovative ideas to take the business forward
• Confident when dealing with people issues
• An effective multi tasker who can plan, organise and prioritise your workload
• In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level, not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship.

Qualifications / Requirements

• Experience leading, coaching and motivating a team to deliver high standards of customer service and performance
• Excellent communication skills and the ability to work with colleagues at all levels
• Strong commercial awareness and ability to create a positive shopping experience
• Ability to adapt to change quickly in a fast-paced environment
• Ability to problem solve, make sound decisions and generate ideas to move the business forward
• Evidence of right to work in the UK before commencement of employment

About the Company & Benefits

• Fantastic rewards for doing a great job and achieving great results
• 25% off most NEXT, MADE, Lipsy, Gap and Victoria's Secret products (when purchased through NEXT)
• 10% off most partner brands & up to 15% off Branded Beauty
• Sharesave Scheme
• 60% off a generous working wardrobe allowance to buy clothes to wear for work (minimum 6 week contract)
• Early VIP access to sale stock
• Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform
• Access to discounts at our Staff Shops
• Access a digital GP and other free health and wellbeing services
• Life assurance
• Discounted health plan options for you and your family
• Financial Wellbeing - Save, track and enhance your financial wellbeing
• Apprenticeship - Earn, learn and gain a qualification (England stores only)
• Direct to Work - Discount online and in-store, collect items the next day for free from your place of work or local store
• Support Networks - Access to Network Groups to empower and celebrate each other
• Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more