Sales Manager - Alnwick

NEXT Retail Ltd.; Alnwick; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading UK retail company is seeking a Sales Manager to inspire and lead their team in Alnwick. Responsibilities include managing store operations, delivering exceptional customer service, and creating a positive atmosphere. The ideal candidate will be an effective communicator with strong leadership skills and a passion for retail. Flexible working options are available, along with numerous employee benefits.

Benefits

Discounts on Next and partner brands

Health and wellbeing services

Generous wardrobe allowance

Discounted gym memberships

Qualifications

• Experience in leading, coaching, and motivating a team is essential.
• Ability to create a positive working atmosphere.
• Strong commercial understanding to enhance customer shopping experience.

Responsibilities

• Lead and inspire team to prioritize customer service.
• Manage team to deliver excellent service and accurate stock processes.
• Work alongside the team in commercial and operational activities.

Skills

Leadership

Customer service

Team motivation

Problem-solving

Communication

Job description

Job Category: Next Stores

Job Description:

SHIFTS YOU ARE APPLYING FOR: 38.75 hrs p/w; Mon 09:00 - 17:15; Tue 12:00 - 20:15; Wed 09:00 - 17:15; Fri 09:00 - 17:15; Sat 11:00 - 19:15

To be a successful Sales Manager, you will lead and inspire your team to prioritise outstanding customer service and achieve performance targets. Every day will be varied, fast-paced, challenging but ultimately rewarding. People are at the heart of what we do, so your experience in leading, coaching, and motivating a team will be crucial to your success. We invest in your personal development from day one, and flexible working options are available.

About the Role:

• Support the Store management team across all product areas, back of house, and store operations when needed.
• Manage a team to deliver excellent service and accurate stock processes in a commercial, operationally efficient, and safe environment where targets are met.
• Create an atmosphere where supporting, motivating, and inspiring your team to excel is central to your leadership.
• Demonstrate a hands-on approach for all commercial and operational activities by working alongside the team.
• Ensure communication is up-to-date and accurate to meet business needs.

You are passionate about our customers, people, and products. Your energetic approach inspires and motivates others, creating a positive working atmosphere and team spirit.

You possess exceptional commercial understanding and know how to create a fantastic shopping experience for customers.

You are a results-driven team player who adapts quickly to change and can bring the team on board with new objectives.

You are a great communicator, approachable, and stay calm under pressure, with realistic expectations of others.

You can problem-solve, make sound decisions, challenge processes, and generate innovative ideas to advance the business.

You are confident in handling people issues and are an effective multitasker who can plan, organize, and prioritize workload.

In accordance with Home Office guidance, successful candidates will need to evidence their right to work in the UK before employment. This role is not typically sponsored under the Skilled Worker route due to skill level requirements. Candidates are encouraged to consider their own right to work without Next sponsorship.

What's Next:

Press the apply button now to start your application. We will review your skills and experience and contact you for an interview if you meet our criteria. The next stage may include an in-store assessment. You must not have had an unsuccessful application for a similar role in the past 6 months.

About Us:

Next is a FTSE-100 retail company employing over 35,000 people across the UK and Ireland. We are the UK's 2nd largest fashion retailer and market leader in Kidswear, with over 500 stores and online shopping available in over 70 countries. We have gone global!

About the Team:

• Enjoy fantastic rewards for great results.
• Receive discounts on Next and partner brands, sharesave schemes, and a generous wardrobe allowance.
• Gain early VIP access to sales, exclusive offers, and discounts at Staff Shops.
• Access health and wellbeing services, life assurance, and financial wellbeing tools.
• Participate in apprenticeships, support networks, and access discounted gym memberships.